Client Director - Ezra
Lee Hecht Harrison
London, United Kingdom
5h ago


Job Role : Client Director

Location : London

Start Date : March 2021

Who we are

Ezra delivers the highest quality professional coaching to employees using industry leading app-based technology. We redesigned coaching for the digital age with world class technology enabling quality coaching sessions, seamless user journey and regular reporting like never before.

With 50+ years’ experience delivering world class coaching in 66 countries we’re best placed to drive the coaching revolution.

In just over a year, we have grown to become the fastest growing virtual coaching solution globally, supporting many of the world's leading companies with high impact, 1 : 1 personalised coaching.

At Ezra we use innovative technology to achieve the greatest user experience, but the heart of the service is the quality and diversity of our 2000+ global coaching pool.

Now, everyone can be better with a coach.

The Role

Primary responsibility is to profitably build revenues within the assigned sales territory. This will occur through a concentration on both new business development and expanding current client relationships.

The Team

  • This role reports to the EMEA Commercial Director
  • Participates regularly in team selling with colleagues and partners, with National Sales and marketing efforts and with Global Project Services, when required.
  • Direct Reports : None
  • Sales Planning

  • Develops overall sales for assigned new business prospects and for revenue growth in current clients. Activities include : Analysis of local market opportunity and LHH market shareRecommendation of strategies for all LHH lines of businessImplementation planning and executionQuarterly review to determine progress
  • Conducts research to gather competitive data and market trends.
  • Direct Sales

  • Ultimate responsibility for meeting assigned revenue and profitability targets across all LHH lines of business.
  • Provides regular updates to team with regard to sales activity including client visits, first-in new business meetings, current client updates, ongoing account proposals, win / loss record with details, shopper rates, conversion and engagement rates, pipeline reports and progress toward quarterly and annual revenue and profitability targets.
  • Fulfills assigned role and responsibilities in a national account team-sell.
  • Coordinates closely with operations team and project services on delivery of local and national client projects.
  • Writes proposals, creates and presents winning client presentations, leads RFP response process and follows national pricing guidelines.
  • Maintains acceptable levels of account receivables with client and ensure coordination of organized collection efforts through internal and external methods.
  • Marketing

  • Ensures that marketing activities support sales strategies and priorities.
  • Plans and generates measurable ROI for local marketing events, including evaluation of participation, events success and compliance with tracking.
  • Increases local awareness of LHH through active participation within the community and industry related organizations.
  • Professional Development

  • Continually seeks professional development opportunities and self-improvement activities.
  • You have :

  • A proven track record in a professional sales environment preferably selling HR or Human Capital Solutions to the CHRO and other C-suite leaders.
  • Experience selling career and leadership development a plus
  • Demonstrated ability to develop credible relationships with all levels of management
  • Highly developed presentation and communication skills
  • Demonstrated basic computer skills with a general understanding of technological sales support techniques
  • Active community involvement
  • You are :

  • Organised self-starter who enjoys prospecting and cold calls
  • Team player who effectively draws on others in order to maximize the firm’s resources
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