FAST Front Office Support Specialist
Credit Suisse
London, London, United Kingdom
5d ago

We Offer

  • The UK FAST (Front Administration Support Team) manages the processing of client related activities and administrative tasks with a focus on;
  • ensuring a professional client experience, adherence to regulatory standards, process efficiency and striving for continuous improvement and collaboration.

  • An exciting opportunity to work as a client onboarding Specialist in a high performing and team supporting Relationship Managers and Assistants, and contribute your skills to our team
  • This includes :

  • Providing the highest quality expertise and support, enabling a smooth and efficient client on boarding experience
  • Supporting the front office to open complex Corporate and Trust accounts, booking in the UK and offshore locations
  • Ensuring KYC, Anti-Money laundering and Financial Crime requirements are documented to the highest standard
  • Identifying and raising red flags or issues in a timely and appropriate manner
  • Coordinating and effectively prioritizing in-flight cases to ensure that expectations are met
  • Communicating clearly and effectively with all relevant stakeholders, ensuring the highest levels of collaboration and cooperation at all times
  • Partnering closely with key Compliance and Coverage teams to ensure on going alignment
  • Proactively developing and delivering materials to increase front office expertise and engagement
  • Enthusiastically originating and owning initiatives aimed at enhancing the process, developing systems, controls and procedures
  • Understanding and advising on complex Tax topics (e.g. FATCA / AEI), leveraging the expertise of others where required
  • Supporting high quality data capture and system set-up
  • Maintaining up to date knowledge of the regulatory environment, taking ownership for personal development
  • Positive can-do’ attitude with willingness to go the extra mile for excellence
  • Expert knowledge of Anti Money Laundering and Financial Crime regulations and standards (5+ years)
  • You will have knowledge and a good understanding of Tax requirements (FATCA / AEI)
  • You should be passionate and motivated to provide a professional level of expert support
  • Focus on prioritization, efficiency, professionalization and proactive communication and be able to collaborate well across multiple teams, departments and locations
  • You should have excellent attention to detail and the ability to anticipate risk and react / escalate appropriately
  • Ability to build rapport with team mates and key front office colleagues
  • Apply
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