People Services Advisor – Polish Speaking
5d ago

Position Title : People Services Advisor Polish Speaking

Duration : Contract

Location : Bournville

Summary of responsibilities :

  • This position is based in a busy Shared Service Centre in Bournville, Birmingham and will provide virtual support to onshore customers across a variety of markets in Europe.
  • This role will become an expert in our core processes and work flexibly across our different work streams to support where we have the highest demand.
  • The role involves day-to-day people administration activities, including but not limited to : Leavers, leave of absence, preparing internal offer and internal compensation proposals, employee data changes and data entry, handling employee queries, process improvement and continuous improvement projects.
  • Three Key Skills

  • Meticulously attending to details
  • Meeting deadlines and strong prioritization skills
  • Administration with a strong customer-service orientation
  • Primary Skills Required :

  • Polish language required.
  • The successful person should have good problem solving skills, excellent attention to detail, be able to prioritise their work and enjoy working in a busy, fast-paced environment, whilst juggling speed and accuracy.
  • Comfortable in dealing with ambiguity, with the ability to pick up new processes and systems with ease
  • Additional Skills Preferred :

  • It would be desirable for the successful candidate to have an additional European language (list of languages provided).
  • Experience Required :

  • HR or Customer Service experience is desired but not essential.
  • MS Office, especially Excel
  • Additional Experience Preferred :

  • Working with a case management system
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