Customer Development Manager
Love Drinks Ltd
London, UK
10h ago

We are looking for an amazing individual whose enthusiasm bowls us over! We want socially adept, creative independent thinkers who can build strong relationships, love a challenge, and strive for continuous improvement with the room to quickly grow, progress and succeed in this amazing industry.

Where the only difference between a good and a bad day is your attitude.

Reporting to the Managing Director this is a critical role where experience of sales skills is required to take Love Drinks forward.

The successful candidate will be responsible for growing volume, distribution and profit within the independent free trade, regional groups and activating during key periods to deliver engaging customer experiences to generate footfall.


  • Using excellent communication and relationship building skills, successful candidates will be responsible for using their already demonstrable trade and sales experience to increase sales across both new and existing business.
  • Drive distribution, visibility, and activation (DVA) to increase ROS for the Love Drinks portfolio.
  • Manage and grow an extensive and diverse account base.
  • Develop strong and loyal relationships with key purchasing managers across the On and Off Trade.
  • Work with marketing / initiate own marketing ideas to develop and execute marketing activities within accounts
  • Seek new business opportunities within the channel to ensure growth across the portfolio.
  • Be confident in building customer account plans to deliver against agreed KPI’s and targeted business growth.
  • Management of budgets to ensure all marketing and sales activity drives a positive ROI.
  • Deliver presentations which clearly identifying category and market data and trends to influence decision making to benefit the customer and Love Drinks portfolio.
  • Work closely with RTM to ensure product availability for end users.
  • Support the wider team with national account callage, ensure attendance for brand ambassador events and brand owner visits.
  • Attend trade shows and industry events when required.
  • Skills

  • Knowledge of the drinks industry
  • Good understanding of the UK on trade
  • An unrivalled passion for selling premium products
  • Team player demonstrating collaboration and communication
  • Confident and persuasive communication style
  • Results orientated with a strong can do’ attitude
  • Ability to make a difference and make it happen
  • Proactive and can rise to the challenge
  • Positive, disciplined, self-starter
  • Organised and open to change
  • Qualifications and Experience

  • At least 2 years’ experience working in the on-trade.
  • Spirits knowledge (WSET) desirable
  • IT skills : Microsoft Office : Word, Excel, and PowerPoint.
  • Good presentation skills, verbal and written.
  • The Package

    Basic Salary £28k - £35k depending on experience (£32,200 - £40,250 OTE)

    Benefits : Pensions Contributions, Westfield Health Care, EMI Scheme, Monthly Incentives, Cycle Scheme, Company laptop and mobile phone, 24 days annual leave (rising to 25 days after 1 year) plus bank holidays & Day off on Love Drinks’ birthday, annual away days and regular get-togethers to celebrate the team’s successes, staff discount

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