IT Implementation Manager
United Kingdom
23h ago

Due to our expansion and growth we are looking for an IT Implementation Manager to join the Agfa Healthcare in the UK / Eire for exciting customer projects.

As IT Implementation Manager, you will have the full end-to-end responsibility for all projects, a multi-year, multi-site program where you will manage the delivery of the solution and services in a high quality and profitability manner to the customer organization.

As an IT Implementation Manager you are responsible for :

  • Providing leadership and direction to a team of 20 - 25 people, consisting of application / product specialists, project / program managers and technical people.
  • Managing the sales, services and the service implementation to support processes.
  • Defining the strategy of the program, building and maintaining strong customer relationships.
  • Specifying and coordinating the implementation of our project portfolio within the UK and Ireland.
  • The overall delivery of projects when it comes to planning, timeframe, execution, quality, risk, change management and budget.
  • Ensuring operational services are delivered (quality of services) as defined in the service contract and KPI reporting;
  • as well as identifying upselling opportunities in function of the needs of the customer.

  • Growing the team based on the continuous changing demands and opportunities.
  • What you bring to the table :

  • You hold a Bachelor or a Master degree and have 10 to 15 years of experience in managing teams that delivered large, multi-sites, IT projects.
  • You can rely on 5 to 10 years of experience in managing Service Continuity and performance.
  • You have high level knowledge of architectures, implementation strategies and concepts from a supplier side. Experience in healthcare IT is an asset.
  • IT Project Management professional (Prince2) or demonstrated Program Management experience in complex IT projects is an advantage.
  • Experience of working with ITIL and focus on Service Delivery and Service Support and processes in these areas is required.
  • ITIL certification is preferred.

  • You can define and work with KPI’s, both operational as financial.
  • You are a people manager and are able to drive change in people behavior by adhering new business processes.
  • You understand the value of good leadership and are able to challenge others to develop themselves.
  • You have a strong sense of business and demonstrated you’re able to build sustainable customer relationships.
  • You are able to facilitate communications on all levels, ranging from IT professionals to CXO level.
  • You are able to assess efficiency and implement better ways of working maximizing the business value.
  • You are willing to travel if required (frequent travels within the UK / Ireland and occasional international travels).
  • You are fluent in English (both verbal and written).
  • What we can offer you

    We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented, committed team of individuals, training and career development programs, and a competitive compensation and benefits package.

    So are you ready to shape (y)our future ?

    Location : Leeds or West-London, UK

    About us

    Agfa HealthCare has an office in Leeds and West-London and is present in one hospital out of two and is a leading provider of eHealth & Digital Imaging solutions.

    The company provides digital technology and IT solutions to meet the needs of clinicians & hospitals around the globe. The company is also a key provider of healthcare information solutions, integrating the administrative, financial and clinical workflows of hospitals.

    Care organizations in over 40 countries rely on Agfa HealthCare and our 3000 colleagues to optimize their efficiency and improve patient care.

    Job Segment : Implementation Manager, Manager, Program Manager, Patient Care, Project Manager, Technology, Management, Healthcare

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