Gatwick Immigration Removal Centre
Perimeter Road, West Sussex, RH6 0PQ
Full time 40 hours
Salary £ 26043.00 (40 hours full time equivalent)
Here at Serco we’re looking for Detention Custody Officers to join our team responsible for providing a safe and supportive environment for people being detained due to their immigration status.
Across two Immigration Removal Centres we can accommodate 610 male residents with an everchanging population from a variety of backgrounds, all with different faiths, beliefs and cultural values.
It can be an important and often stressful point in their lives, so you’ll be at the forefront of ensuring that the arrival process is as worry-free as possible and that they continue to access the support they need throughout their detention.
This covers a range of on-site services we offer that you’ll help to supervise and promote, including healthcare, welfare, faith and cultural provisions, education and recreation activities.
The centre is open 24 / 7, meaning you will have to cover various shift patterns, including days, evenings, weekends, nights and bank holidays.
You’ll always be supported by our exceptional team and all new Detention Custody Officers will receive a 9-week Initial Training Course where you will also receive plenty of opportunity to shadow experienced staff to give you a real taste of life on the job.
What do you need to do the role?
Our people come to us from a variety of backgrounds but what they do have in common is an ability to relate to people, natural communication skills, patience, and a commitment to making a difference to the lives of others.
As a Detention Custody Officer, you’ll need a good level of basic fitness, which is something that will be tested during the application process.
Whilst English doesn’t need to be your first language, we do test your English and Maths skills during the application process (to Level 2 Key Skills).
Meaningful and vital work : Gatwick IRC is focused on decency and respect in all aspects of care for residents, which is delivered at a critical time in their lives.
Detention Custody Officers are at the centre of this.
A world of opportunity : Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people : As well as care for residents we also care for and support one another. We are a motivated team who will encourage you and help you to succeed with ongoing training development
What we offer
What else do I need to know?
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.
We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In Serco (LGBT & Networks).
Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team