Could you be our next Night Team Leader?
We have an exciting opportunity for a Night Team Leader to join our highly successful team in EDINBRUGH where you will receive a competitive salary plus amazing benefits which include FREE parking, FREE membership to our state of the art gyms, excellent holiday allowance as well as discounted food & beverage and stays in our hotels.
Here at Village Hotel Club, our values and behaviours (inspirational, driven, commercial, detailed and resilient) demonstrate our passion for giving our guests an excellent experience, as such, as our Night Team Leader you will be part of an award winning team who deliver amazing hospitality constantly.
As well as giving our staff the best career opportunities backed up by training and development at every step of the way.
As our Night Team Leader, you will :
Deliver a warm and efficient welcome, with the team confidently able to read’ and respond appropriately to our guests.
Drive consistently high standards of hospitality from a department which represents the face of Village .
Support the Host Manager / Night Manager, undertaking clerical tasks and helping to run various reports.
Be called upon to assist with late check-ins and early check outs, or serve drinks.
Be a jack of many’ trades and your contribution is critical to the smooth running of our night time operations.
To become our Night Team Leader you;
Will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations.
Will be expected to achieve a level of service through the constant monitoring of our established brand standards.
Should be highly attentive to detail and be capable of delivering consistent standards.
Should have a warm, personable nature and a can do attitude.
Must have experience in a similar environment with the knowledge and confidence to deliver the role described.
Will be a strong team player willing to lend a hand wherever needed
Will take a hands on approach and display a sense of ownership
If you are truly passionate about a career in hotels and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then Village Hotels is the place for you.