Renewals Manager
THC Recruitment Ltd
London
2d ago

North West London

£35K £40K OTE £50K

My client offers bespoke specialist finance in the Motor & Asset sector, due to growth they are now looking for retentions manager to join the team.

The purpose of the role-

To be in constant contact with the customers and implement highly-engaging retention strategies across the organisation.

The ideal candidate will be comfortable making multiple outbound calls and have a solid background informing / implementing industry-Leading retention strategies.

They will have a proven track record of taking data lead insights and delivering creative solutions.

Your responsibilities

  • Make daily outbound calls to existing customers
  • Develop strong relationships with the client base
  • Work with the sales team to maximise retention opportunities
  • Engage with lapsed customers
  • Analyse, prepare and report on retention data for the Senior Management team
  • Engage with the marketing team to implement effective and tactical campaigns.
  • Your skills & requirements

  • Proven Sales Record
  • Customer service skills
  • Knowledge of FCA compliance
  • Great relationship builder
  • Forecasting experience.
  • For more information and a full job description please call Vicky.

    Job Information

    Job Reference : RM / NWL / VMRSalary : Salary From : £Salary To : £Job Industries : Motor FinanceJob Locations : England, London, North West LondonJob Types : Permanent

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