Network Support Engineer
Franklin Fitch
London, G. London
6h ago

Franklin Fitch My client is a market leading IT solutions provider based in London. They are growing rapidly prompting them to build out their Network Operations Team.

This gives a talented network engineer to come and work on the 2nd line network support team, this provides the opportunity to work across Cisco and Juniper devices on the MPLS network.

My client has built a collaborative and supportive environment allowing engineers to carve out their unique development pathway into management or design and implementation through exciting and fast pasted networking projects

The Role :

Monitor and Repair network faults that are escalated from 1st line

Refer faults to carriers and suppliers and chase effectively to ensure satisfactory outcome in the shortest timescale possible.

Manage case queues within the SalesForce System for faults, change requests

Requirements :

Good working knowledge of WAN network technologies, topologies and routing protocols

Strong analytical and trouble-shooting skills

Experience across Cisco or Juniper devices

At least CCNA or JNCIA certified

Confident in levels of the OSI model and how it relates to MPLS and VPLS

Open to shift work

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