Franklin Fitch My client is a market leading IT solutions provider based in London. They are growing rapidly prompting them to build out their Network Operations Team.
This gives a talented network engineer to come and work on the 2nd line network support team, this provides the opportunity to work across Cisco and Juniper devices on the MPLS network.
My client has built a collaborative and supportive environment allowing engineers to carve out their unique development pathway into management or design and implementation through exciting and fast pasted networking projects
The Role :
Monitor and Repair network faults that are escalated from 1st line
Refer faults to carriers and suppliers and chase effectively to ensure satisfactory outcome in the shortest timescale possible.
Manage case queues within the SalesForce System for faults, change requests
Good working knowledge of WAN network technologies, topologies and routing protocols
Strong analytical and trouble-shooting skills
Experience across Cisco or Juniper devices
At least CCNA or JNCIA certified
Confident in levels of the OSI model and how it relates to MPLS and VPLS
Open to shift work