Care and Response Officer
Pertemps TM
Edinburgh,Scotland,UK
2d ago

Pertemps are delighted to be working with our public sector client to recruit for Monitoring and Response Officers on a temporary basis.

Location - Craigmillar area of Edinburgh

Duration - Temporary for 3 months with the possibility of extension

Hours of work - Full-time, rota basis covering 24 hours a day, 7 days a week (average of 36 hours per week) - shifts include early shifts, late shifts and night shifts

Rate of pay - £10.34 per hour (enhanced rates for unsociable hours, night hours and weekends)

Immediate start

Successful candidates will be joining an established team to provide emergency assistance in response to home alarm systems being activated.

Duties :

  • Receiving calls from clients who require emergency assistance within their homes (including falls or accidents)
  • Making a record of the call details and allocating Response Officers to assist the client
  • Attending clients properties to assist with their call
  • Assisting clients and making referrals to necessary person(s) as required (such as Ambulance Service)
  • Troubleshooting issues with clients alarm systems
  • Successful candidates should :

  • Have a background in Health / Social Care
  • Have call handling experience
  • Have a full driving licence with no more than 6 points
  • Be prepared to work shifts on a rota basis
  • You must be willing to obtain a PVG for children and adults.

    If you are interested in this role, please apply online immediately.

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form