Welcome to Birmingham's new BRUM account
The BRUM account will help you request and track a range of council services, providing you with an improved customer experience.
Find out more about the BRUM account
If you don’t already have one, it is important to Register now for your new BRUM account, in order to continue to access services such as reporting a missed bin collection’ or ordering a bulky item collection’ but also to access other online services such as Council Tax and Housing Rents.
Note : that you will need to re-register as the new BRUM account will not transfer any previous login credentials or requests you have reported.
Register for a BRUM account
Access your Rent, Council Tax and Business Rates account
Sign into your BRUM account
If you are using a public computer, remember to sign out when you are finished