Do you love working with people from all ages and backgrounds? As the Membership and Visitor Welcome Assistant it’s your role to ensure that every aspect of our visitor experience is going to delight our customers.
This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but it may be necessary for us to alter this pattern from time to time to suit the needs of the business.
What it's like to work here
This 1000 year old royal castle stands at the gateway to the Isle of Purbeck. The area, famed for its beaches, castle and countryside, is home to some of the rarest species in the UK, including British reptiles.
To become part of our friendly team, you will need a love of the outdoors and an interest in active pursuits. A strong commercial focus and year-
round opening means work at Purbeck Island requires energy and commitment, and the roles are fun and varied in a unique location.
For more information about our property please visit www.nationaltrust.org.uk / corfe-castle
What you'll be doing
As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust.
Visitors are a vital part of what we do, so you’ll be responsible for ensuring that you provide an excellent service to all our visitors, every day.
You’ll be asked to confidently sell membership and gift aid on entry, as well as work to our sales targets. You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit.
When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or our national strategy.
Please also read the full role profile attached to this advert.
Who we're looking for
To be fantastic in this role you’ll need :
Looking after you
Looking after your career
Unique to Us