Facilities Manager (Contracts)
White City, London, UK
23d ago


Unibail-Rodamco-Westfield is the premier global developer and operator of flagship shopping destinations. With a portfolio valued at €62 Bn including retail, offices and convention & exhibition venues, the Group owns and operates 102 shopping centres, of which 56 are flagships in the most dynamic cities in Europe and the United States.

Our centres welcome 1.2 billion visits per year. Present in 2 continents and in 13 countries, Unibail-Rodamco-Westfield provides a unique platform for retailers and brand events, and offers an exceptional and constantly renewed experience for customers.

We are imaginative and bold, always pushing the boundaries to achieve results. Our culture embraces creativity, diversity and progression, nurturing everyone we work with to reach the top of their profession.

We now have an opening for a Facilities Manager (Contractor) to join our Facilities team at Westfield London . The key focus of this role are..

  • Support the Senior Facilities Manager in the delivery of an asset strategy that protects and preserves the Centre’s building fabric, systems, plant and equipment and delivers innovation which enhances the performance of the asset and maintains its premium positioning
  • Develop and deliver a contract procurement and management plan to ensure centre standards are maintained to a consistently high level at all times and in accordance with good estate management practice
  • Delivery of the Centre’s service charge budget to ensure best value for money for retailers
  • In this role, you will be responsible for

    Centre Operations

  • Undertake a daily centre inspection identifying, recording and following through defects, inspecting and directing routine maintenance and contract works
  • Contracts

  • Develop and deliver comprehensive and accurate contract scopes and specifications that reflect requirements to maintain and preserve the life cycle asset condition and develop service level agreements that deliver high performance contract output
  • Budgeting & Financial Management

  • Assist in the development and execution of the annual budget and Long Term Forecast, capturing all costs required to maintain the Centre according to the life cycle asset condition and achieving best value for money
  • Compliance

  • Management of centre finance processes and procedures to ensure compliance with current Westfield policies and procedures
  • Energy, Environmental & Sustainability

  • Working with the Senior Facilities Manager to develop a long-term sustainability programme that reduces the carbon footprint of the building and promotes positive environmental practices
  • Team Performance

  • Provide leadership and support to the facilities team and to the wider Business
  • We’re looking for someone with

  • Proven experience in the Facilities Management and Building Services sectors
  • Demonstrated experience working in a senior position, able to demonstrate a management focus and leadership skills
  • Extensive experience in the scoping, tendering, negotiation, mobilisation and management of contracts
  • Working knowledge of Consumer law, Trading Standards and related legislation
  • Comprehensive knowledge of relevant legislation and compliance requirements
  • Relevant safety training and a working knowledge of health and safety legislation with practical experience in the implementation of procedures
  • Our values

    We believe our success is created through the core values that flow through our business Achieves, Collaborates, Innovates and Build Community.

  • These are personified through the following characteristics in our people;
  • Driving forward actions with pace and encouragement of creative solutions - you have a hunger for delivering results.
  • An open and transparent communication style with the ability to listen, influence and challenge appropriately.
  • The cultivation of close working relationships with peers and teams to drive win-win outcomes.
  • A fresh & unrestrictive view on current ways of doing things to stimulate innovation and new approaches.
  • Embracing change by fostering state-of-the-art knowledge and technology trends to sustain Westfield’s competitive edge.
  • The desire and ability to question the status quo and build compelling cases for change while still working effectively within a team.
  • Being dedicated, motivated and passionate about our people and our company.
  • Unibail-Rodamco-Westfield is committed to attracting, developing and retaining the very best people from the widest talent pool and those who reflect the diverse nature of our society.

    We do this by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded.

    We believe that diversity plays an important part in the success of our business and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s individual differences.

    We are happy to consider applications from candidates who need some form of flexible working, so please ask us for more details.

    Please apply now if this is ticking your boxes!

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