Account Manager
Best Doctors
Brighton, EASTSU, GBR
1d ago

Position Description

Become part of the Teladoc Health mission in transforming how people access healthcare. Providing a new kind of healthcare experience, one with better convenience, outcomes, and value.

Based in the UK the Account Manager will deliver quality account management services to an assigned portfolio of multinational insurer and employer corporate customers.

This will involve growing this portfolio profitably and representing business information professionally with Clients.

Role Responsibility

  • To manage the corporate accounts assigned to you, including retention, renewal, expansion and pricing discussions
  • Ensure targets & objectives set and agreed with the General Manager are met, both personal and business.
  • Develop and maintain Account Plans within the portfolio
  • Provide proactive advice to Clients on their plans. To prepare and present appropriate account performance, utilisation reports and sales material often to the highest management levels using full graphic capabilities, marketing and sales aids.
  • Demonstrate our Mobile Application (App) as well as other online services to clients face-to-face and remotely via conference call facilities
  • Develop long term mutually beneficial relationships.
  • To represent Teladoc Health as a thoroughly professional organisation and a global leader in Virtual Care by ensuring diligent preparation for calls and meetings and clear follow-up and after sales support
  • To be an integral part of the RFP processes and the subsequent implementation post win.
  • Play an active role in new business presentations / pitches representing Teladoc Health UK & Ireland division, including but not limited to presenting specific information relating to the account management function & how this supports the client requirement
  • Ensure that all central sales documents are updated regularly & accurately, this includes corporate renewal plans, and sales pipelines.
  • Provide support as and when needed to any regional and global initiatives to ensure the delivery of the overall Teladoc Health strategy
  • Take an active role in business-wide projects related to Corporate Account Management and Marketing
  • The Ideal Candidate

  • Sales and Account Management background in the global health insurance market, or relevant transferable skills and knowledge from other industries including Account Management at Senior / Board member level.
  • Demonstrated track record in growing corporate sales and have previous working relationships to exceed targeted business results / KPIs.
  • Experience in negotiating and managing high-value contracts
  • Experience with foreign cultures and a capability to develop a strong international network of commercial contacts and effectively manage long term relationships.
  • Able to work independently as well as to contribute to the team.
  • Skill and ability to adopt a consultative approach to effect problem solving and to explore options to ensure potential within a client account is maximised.
  • Excellent Planning and Organisation Skills. Recognises the need to balance competing priorities and plans and organises to ensure all aspects of job are managed and met.
  • Excellent communicator written and verbal.
  • Excellent presentation skills and excellent interpersonal, communication and influencing skills are required
  • Great team player who believes in sharing skills and knowledge, to ensure success for all.
  • About the Company

    Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, mental health, wellness and licensed platform services.

    Through our award-winning consumer experience brands Advance Medical, Best Doctors, BetterHelp, HealthiestYou, Intouch, Livongo and Teladoc we help millions of people around the world resolve their healthcare needs with confidence.

    Teladoc Health serves more than 12,000 clients including the world’s leading insurers, employers, hospitals and health systems.

    Together, we are continually modernising the healthcare experience and making high-quality healthcare a reality for more people and organisations around the world.

    We regret that due to the high volume of applications we are unable to acknowledge every application. Please bear in mind that if you are selected for an interview we will contact you.

    However, if we think that your skills and qualifications may be suitable for other similar positions we may hold your details on our database and contact you in the future.

    Recruitment agencies : We are currently reviewing direct applications only.

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