About the Role
Your impact as a Customer Service Advisor :
As part of our diverse and established team, you will be dealing directly with our customers taking inbound calls.
You’ll bring valuable skills and expertise to Aon, including previous experience in a Customer Service environment, a good telephone manner and a positive can-do attitude.
At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided.
In return, we’ll offer you excellent career prospects such as the opportunity to develop into coaching, team manager and administration roles and a generous remuneration package.
Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career.
You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
Your knowledge and expertise :
Experience of working within a customer service focused role with direct customer contact either face to face or via telephone
Excellent communication skills
A pro-active approach with the ability to resolve queries efficiently and effectively
Excellent attention to detail and commitment to provide ongoing quality.
Good understanding of Word and Excel.
Salary and Benefits
This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday.
We also offer tremendous potential with a growing worldwide organisation.
Our Colleague Experience
Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose : to empower economic and human possibility around the world.
This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.