About The Company : This is an opportunity to join an innovative online car purchasing company operating nationwide and based in Nottingham.
They could tell you that they are one of the fastest growing car purchasing companies in the UK, but that would be a cliche, wouldn't it?
But they are a very unique organisation. They present their employees with unparalleled opportunities for personal growth and success.
They are an entrepreneurial business, so words like "fast-paced", "uncompromising", "ambitious" and "outperform the competition" are not uncommon in team meetings.
They mean business keeping their eyes open to things that really matter - the small victories that go unnoticed at most organisations.
If there's one thing they hate, it's mediocrity. The company epitomises pro-activity, excellence, passion, innovation, accountability and unyielding integrity.
Requirements of Customer Service Manager role : They are looking for someone with proven telesales skills and a passion for giving the best possible customer experience.
You're going to need : - A friendly, positive personality with a willingness to work hard and as part of an enthusiastic team - Demonstrable experience in a telesales or phone-based role - A great telephone manner, and the ability to talk engagingly to lots of different types of customers - An organised working style with strong attention to detail - Good written and verbal communication skills - Real ambition to develop your skills and be the best at what you doResponsibilities of Customer Service Manager role : - Calling sellers that have enquired about selling their car and gathering detailed information on their vehicle - Managing sellers expectations on sale price - Update internal systems with all the vehicle details - Keep in consistent contact with sellers throughout the process - Dealing with general customer service enquiries - Support the Accounts, Admin, Logistics and Field-based Team where needed - Full training will be provided.
Benefits of the Customer Service Manager role : - Uncapped achievable monthly bonus- Competitive salary- The opportunity to work in a currently expanding company- Full training and coaching provided- Possible career progression for the correct candidate- Various team animation activitiesThey are looking for Customer Service Managers to join the company and start their new career right now.
If the above description sounds like you and you have the necessary skills hit the apply button below.