Customer Assistant . Wembley Metro
Tesco
London , GB
4d ago

About the role

Shift : 10.5 hours per week Tues-10am-3pm & Fri 8am-2pm

Please Note :

  • Due to Health and Safety, this role requires you to be 18 or over
  • Please note, you application must be completed including your Right to Work check within 7 days of the closing date.
  • Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

    You will be responsible for

    The Customer is at the heart of everything we do.

    It’s your responsibility to ensure :

  • Customers get the finest shopping journey.
  • Customers are always able to get the products they need.
  • Customers are excited by our promotions and find our aisles welcoming.
  • Customers have a slick and speedy checkout experience.
  • Customers leave our store feeling valued and satisfied.
  • Whether you are looking for flexibility to suit your lifestyle or the opportunity to progress your career, this can be the role for you.

    You will need

  • Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
  • Works hard for customers, your team and your department.
  • You are able to prioritise to ensure anything you do is right for our customers.
  • Adaptable and resilient to meet the ever changing demands of our business.
  • You must be able to follow instructions either verbal or written.
  • You are reliable and a good timekeeper.
  • You must be smart and tidy at all times.
  • About us

    Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety.

    Within one shift you could be guiding a customer to a product, serving on the checkouts, helping to fill shelves, taking a delivery or moving stock around the warehouse.

    It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so rewarding.

    Whether you are looking for flexibility to suit your lifestyle or the opportunity to progress your career, this can be the role for you.

    You’ll be someone with great communication skills and works well in a team, while being ready to roll up your sleeves and do what’s needed to give our customers great service.

    We’ll be depending on you, as the face of Tesco, to Serve Britain’s Shoppers a Little Better Everyday :

  • Get to know your customers, greet them with a smile and serve them with pride
  • Take time to listen, and help out wherever you can
  • Make decisions that are right for our customers
  • Be passionate and knowledgeable about our products and services
  • Always be there, on time and properly presented.
  • We’re proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day.

    What’s in it for you?

    As a Customer Assistant at Tesco we offer excellent benefits and rewards.

    You will enjoy but aren’t limited to :

  • Colleague Discount Card (including a 2nd card for a family member) after 6 months service with 10% off most purchases at Tesco.
  • 10% discount at One Stop and 25% discount at Tesco Café
  • 28 days annual leave (including bank holidays)
  • Uniform provided
  • Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
  • Deals and Discounts through many other external businesses
  • The Tesco Retirement Savings Plan save between 4% and 7.5%, and Tesco will match your contribution
  • Life Assurance - 5 x contractual pay
  • Share Schemes Join Buy As You Earn’ after 3 months, and Save As You Earn’ after 1 year
  • If this sounds like a team you want to be part of, apply now!

    Application process

    To apply for a job in one of our stores, distribution or customer fulfilment centres, you will need to register with us and create a profile.

    You can keep your profile up-to-date by adding your latest skills and experiences.

    Click through the stages below to see what you can expect from the application process :

    At the interview you will complete a variety of tasks depending on the role, including a face-to-face interview. You will be given the opportunity to 'have a go' at the type of work you have applied for : this could be on the shopfloor, or completing a driving assessment.

    This will give you the opportunity to decide if we are the right for you and if we think you are right for us.

    Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and a test to see how you would react to situations you could come across whilst working.

    You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it to see if you have the skills that we are looking for.

    If successful we may invite you in for an interview at the location that you have applied to work in for management roles there might be an initial telephone interview, before the face-to-face interview.

    At the interview you will complete a variety of tasks depending on the role, including a face-to-face interview. You will be given the opportunity to 'have a go' at the type of work you have applied for : this could be on the shopfloor, or completing a driving assessment.

    This will give you the opportunity to decide if we are the right for you and if we think you are right for us.

    Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and a test to see how you would react to situations you could come across whilst working.

    You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it to see if you have the skills that we are looking for.

    Step 3

    At the interview you will complete a variety of tasks depending on the role, including a face-to-face interview. You will be given the opportunity to 'have a go' at the type of work you have applied for : this could be on the shopfloor, or completing a driving assessment.

    This will give you the opportunity to decide if we are the right for you and if we think you are right for us.

    Step 1

    Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and a test to see how you would react to situations you could come across whilst working.

    You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it to see if you have the skills that we are looking for.

    Step 2

    If successful we may invite you in for an interview at the location that you have applied to work in for management roles there might be an initial telephone interview, before the face-to-face interview.

    Step 3

    At the interview you will complete a variety of tasks depending on the role, including a face-to-face interview. You will be given the opportunity to 'have a go' at the type of work you have applied for : this could be on the shopfloor, or completing a driving assessment.

    This will give you the opportunity to decide if we are the right for you and if we think you are right for us.

    Step 1

    Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and a test to see how you would react to situations you could come across whilst working.

    You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it to see if you have the skills that we are looking for.

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