Prepared Foods Department Manager, Stoke Newington 40 hours
Whole Foods Market
London, ENG, United Kingdom
1d ago

The Prepared Foods Department Manager will provide overall leadership to the Prepared Foods team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labour, regulatory compliance, and special projects as assigned.

Lead and develop Associate Team Leaders and Team Members. Responsibilities

  • Set and achieve the highest standards of retail execution.
  • Build a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Select, train, develop, mentor, motivate and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
  • Model and deliver outstanding customer service.
  • Follow through on all customer questions, requests, and resolve concerns as needed.
  • Maximize productivity and efficiency through proper scheduling.
  • Develop and maintain creative store layout and product merchandising.
  • Achieve sales, margin, expense, and labor targets.
  • Maintain proper product assortment, merchandising, and inventory control.
  • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Ensure that Team Members operate and sanitize all equipment in a safe and proper manner.
  • Keep all cases and shelves clean, well-stocked and properly rotated.
  • Demonstrate advanced product knowledge; maintain awareness of new products and regularly incorporate new products into the overall product mix.
  • Knowledge, Skills, & Abilities

  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Ability to prioritize and delegate tasks effectively
  • Excellent interpersonal, motivational, team building and leadership skills
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
  • Ability to visually examine products for quality and freshness
  • Proficient mathematical skills to calculate margin, monitor profitability, and manage inventory
  • Basic to intermediate proficiency with computer applications and programs including email, Microsoft Office, and operations related applications
  • Possess a current ServSafe certification
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed Desired Work Experiences
  • 2+ years of Leadership experience
  • Customer Service Focus
  • Team Building
  • Employee Relations
  • Store Operations (Inventory, Labor Management, Cost Control)
  • Merchandising
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