Graduate Scheme – Digital Account Coordinator
London, United Kingdom, UK
4d ago


The company is an integrated communications agency that has gone from start-up to multi-national in a little over two decades.

  • The company now rank in the top 40 agencies worldwide with 29 offices, 550 employees and revenue of $64m. Its success is due to a combination of factors : talented people delivering award winning campaigns;
  • expanding client relationships into new markets or services; making strategic acquisitions. Its people, agency and campaigns have won many prestigious awards in the last 18 months including Cannes Lions, Holmes Report, ICCO, PRCA.

    Central to the growth has been the policy of reinvestment, with the majority of profits returning to the company to propel development.

    This is possible because the company is independently owned.

    What we look for in our people

    Agile, bold, collaborative, inquisitive and spirited. These are the values sought in every person at LEWIS. As the company evolves, grows and expands, it wants people who recognise the need to think differently.

    To understand the full marketing communications mix, even if a specialist in a particular aspect. We want all our people, whether a paid media specialist or media strategist, graphic designer or analytics manager to have an appreciation of the wide and deep capabilities available to clients that work with LEWIS.

  • Our people need to be agile to opportunities; bold in their approach; collaborate with colleagues across different services or offices to deliver amazing work;
  • keep learning and challenging the norm; be spirited and committed to develop themselves, their colleagues and the agency.

    Purpose of the role

    The Digital Marketing Coordinator provides administrative support to the LEWIS Pulse team. The role requires the ability to handle a number of projects at any one time as well as being able to respond quickly to online community and team requests.

    The Digital Marketing Coordinator develops a clear understanding of the team’s requirements and objectives, is proactive in attitude and supportive to the team at all times.

    Key responsibilities and tasks

    Client Management

  • Assists the team with the support of client accounts and projects
  • Supports relationships with clients, establishing self and LEWIS Pulse as an invaluable long-term partner for digital communications services
  • Coordinates communication with clients, ensures deadlines and service agreements adhered to
  • Supports the business development process by providing research and coordination
  • Digital / Social media

  • Provides social media execution and administration of related digital activity
  • Maintains and coordinates social media communities, campaigns and projects for LEWIS Pulse clients
  • Builds relationships with account servicing to develop compelling and impactful digital content
  • Contributes to client growth and impact across the full spectrum of social media channels including, but not limited to;
  • Twitter, Facebook, LinkedIn, YouTube and Instagram

  • Production of social first copy for all channels using appropriate techniques and language relevant to each platform
  • Team working and development

  • Ensures personal and deliverable client objectives are met on an on-going basis
  • Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client and team duties
  • Works closely with line manager to maximise own strengths, improve weaknesses and support individual and team career development
  • Regularly attends LEWIS training sessions and daily press briefings to enhance skills and develop knowledge
  • Reporting and analysis

  • Ensures that all account activity and results are reported back to the Senior Digital Marketing Executive / Digital Marketing Manager / Digital Marketing Director
  • Communicates account performance internally at account reviews
  • Provides reports to the Digital Marketing Manager or senior management team on request
  • General

  • Supports the LEWIS Pulse and account servicing team on ad hoc initiatives and projects
  • Takes a proactive role in promoting the LEWIS brand, its identity, values and work
  • Supports the HR / talent team by promoting both internal and external opportunities at LEWIS across social media and via the referral scheme
  • Contributes and supports the continuous improvement of systems, practices and policies
  • About you

  • A keen interest in social media and digital marketing; ideally with some internship experience
  • A persuasive and convincing writing style
  • Calmness under pressure and ability to achieve tight deadlines
  • Ability to interact confidently with clients at a senior level
  • Creative thinking and an open minded approach
  • Excellent time management skills
  • Proven competency in managing a varied workload
  • Apply
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