Employment Law Claims Handler - Hybrid working
AXA Bank
5d ago


Employment Law Claims Handler - Hybrid working

We have an interesting position available for a Claims Handler who will be mostly handling cases for Employment Tribunal Claims.

Working closely with our solicitors, brokers and suppliers you will deliver and exceptional level of customer service and advice on any claim bought against our insured.

You will also be working on Professional Indemnity claims which is a type of business insurance that covers the insured for costs if a mistake is made in a piece of work that causes them financial or reputational loss.

This is a great opportunity for you if you have casualty claims or broker experience however we are also interested in speaking to you if you have ER or HR employee law knowledge.

We can teach you the claims part of the role we just need your expertise in any of these fields.

If the opportunity sparks your interest then we can chat through the finer details of the role.


What we need from you

You will be calm natured, be thorough and remain focused. Most of all, you will take pride in the service you offer to all customers and partners.

We are guided every day by our four core values : Customer First, Integrity, Courage and One AXA.

Skills we are looking for :

  • Claims Handling knowledge in the following product lines is essential HR / ER exp or Casualty or Liability, Employment Practices Liability, Negligence, Company Legal Liability and Directors and Officers.
  • Passionate about people and committed to growing your career at AXA, looking for opportunities to always learn and be a part in shaping the future of our business.
  • An active listener who can demonstrate empathy
  • Strong attention to detail
  • Professional, confident and able to adapt quickly, as you will be dealing with different people, including, claimant lawyers, our customers, brokers and other insurance professionals
  • About AXA

    With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

    But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

    You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things nationally and internationally.

    You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

    Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do.

    For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone regardless of difference.

    Proud to be part of the AXA Group, a global insurance brand and a worldwide leader in financial services, AXA Insurance businesses employ over 5,500 in a network of offices across the UK.

    Our expert teams care for a huge range of customers, helping them protect their cars, homes and businesses against life’s uncertainties.

    Whether bought directly, through brokers or through a number of corporate partners, our market-leading products are trusted by millions.

    What we Offer :

    One of the best things about joining AXA is our rewards package. Not only do we offer some top-notch perks, but we constantly review our rewards offering based on feedback from our people.

    You’ll enjoy a fantastic salary and benefits package that AXA UK are renowned for.

    Annual bonus scheme linked to yours and the company’s performance

    Pension scheme & Life Assurance (10 x basic salary)

    Holiday entitlement - 23 days rising to 28 days within 5 years employment, plus bank holidays.

    Flexible benefit options, including pension and life cover flexing, holiday purchase, dental cover, critical illness plans and bikes4work.

    Days Volunteering / Charity Days

    Free live online fitness classes (Yoga, HIIT, Thai Chi and more)

    24 / 7 mental wellbeing support (through Thrive app)

    Dedicated financial support (through AXA-paid Nudge)

    Discounted shopping vouchers scheme

    Free LinkedIn Learning access

    Professional Qualification support

    Generous enhanced parental / adoption leave

    Fabulous opportunities for secondments and sabbaticals

    Excellent AXA discounts (car insurance, house insurance, private medical cover)

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