Provide excellent customer service, ensuring a great experience for each customer, every time
Connect and engage with customers, uncovering their needs to be able to suggest and advise on appropriate products for each customer
Show confidence in approaching and welcoming customers
Demonstrate your product knowledge to customers, and show a passion about new products and keeping your knowledge up to date
Achieve and surpass set sales targets
Carry out stock replenishment, ensuring all areas of the store remain tidy
Meeting high standards of display and visual merchandising to ensure the store is well presented while accurately following planograms.
Carry out stock checks and loss prevention accountabilities to protect high value & digital products and minimise losses
Working as an active member of the team, supporting colleagues in all tasks
Experience gained within a retail environment preferred
An interest in digital, electronic and tech products highly advantageous
Strong communication skills are essential- ability to provide excellent level of customer service
Confident approach towards maximising sales opportunities
Flexibility towards working hours to meet business needs some roles require early starts / late finishes
Ability to participate as a key team member
What is in it for me?
As we are a growing international retailer, you will have the opportunity to build a career. With excellent training and development opportunities, our stores are a great place to start if you aspire to a future in retail.
If you have a passion for retail and prove yourself as a Sales Assistant, there are no limits to where your career could go!
WHSmith operate mainly on UK High Streets, in rail and bus stations, airports, hospitals, universities and workplaces. But you may be surprised to learn we’ve been around since 1792 and have over 14,000 employees across the globe;
we are now in 28 countries! We’re continually growing by putting our customers at the heart of all we do and we grow our people too.
At WHSmith there are No Limits to where your career can go!