Remedy Consultant
ApplyGateway Premium
Corsham, Wiltshire, United Kingdom
5d ago
source : jobswipe

Remedy Consultant (Contract)

Based : Corsham

Salary : Competitive Day rate

Start : Immediately

Net Consulting are currently looking to engage with Remedy Developers / Consultants with Defence experience on a long-term contract based in Corsham.

Excellent day rates available Immediate start Security clearance required

Remedy Consultant Roles and Responsibilities

  • Configuring Remedy workflows to support process improvements
  • Configuring Remedy Incident, Change, Problem, Config, Service Level Management, Request Fulfilment and Knowledge workflows
  • Configuring SLAs within Remedy
  • Developing Service Catalogue improvements (Digital Work Place)
  • Remedy development and administration
  • Building CMDBs and enhancing Atrium Integrator work flows
  • Updating and refining CMDB reconciliation workflows
  • Remedy API integration
  • Remedy Consultant Skills, Knowledge and Experience

  • Experience in ITSM Data and Application architecture
  • Knowledge of the issues with integrating multiple service desks within a SIAM context
  • Experience in configuring Remedy Incident, Change, Problem, Config, Service Level Management, Request Fulfilment and Knowledge workflows
  • 3 years + experience as a Remedy Developer and System Administrator
  • 3 years + experience supporting Remedy and Software AG Web Methods
  • Knowledge of configuring and implementing Service Catalogues
  • Experience in translating high level process requirements into detailed process implementations within Remedy
  • Demonstrated experience with the Atrium Integrator and Integration of ADDM and other Discovery toolsets
  • Demonstrated and through understanding of normalisation and reconciliation processes and configurations
  • Experience in implementation, installation, configuration and maintenance of Development, Test and Production environments
  • Ability to apply product fixes, hot fixes, patches and configuration changes to support the business processes
  • Strong requirements gathering and presentation skills
  • Demonstrated and thorough understanding with 5+ years experience of BMC Atrium CMDB
  • Demonstrated and through understanding of ITIL Good practices for Service Asset and Configuration Management
  • Role : Remedy Consultant

    Job Type : Contract

    Location : Corsham, Wiltshire,

    Apply for this job now.

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form