Deputy Team Manager (Business Support)
Hertfordshire County Council
Stevenage, GB
13h ago

Job Duties :

We are looking to recruit a Deputy Team Manager for our Business Support team to deputise for the Business Support Manager and lead on aspects such as debt recovery and the administrative support functions for Older People in East and North Hertfordshire.

The Business Support Team provides support services to the front-line social work teams including debt recovery, complaint management, direct payments, safety improvement, system support, administrative support and budget management.

Reporting to the Business Support Manager, the successful candidate will manage a variety of staff members including those who investigate complex debt cases and who provide administrative support to the social care frontline operational teams.

Critically, the role will also provide management capacity to workstreams delegated by the Business Support Manager including corporate and ACS wide projects and initiatives.

Applicants must be able to demonstrate proven experience in managing staff, the ability to develop excellent working relationships with management and colleagues at all levels and have a positive, enthusiastic and inclusive approach to their work.

They will need to ensure high quality support is provided to all teams, workloads are managed, and new ways of working are implemented successfully.

Applicants will need experience in a management role.

This is a fantastic opportunity for an experienced manager, supervisor or senior administrator, looking for the next step in their career, who has a genuine passion for managing a team to deliver an excellent service and who has the vision to develop new working methods.

Although based at Farnham House we have a flexible, smart-working approach and the successful candidate will be provided with a laptop and smart phone to work at home.

Benefits of Working for HCC :

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes
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