Sales Consultant Bruton Street (Mandarin Speaker)
Kenzo UK
United Kingdom
3d ago

Position

Welcome all our clients to the Store ensuring the client feels comfortable in the environment.

Greet our clients and build a relationship with them to assist in selecting the right products for them whilst maintaining the rapport and offering advice

Introduce additional complementary products targeted to your client and share product knowledge.

Process the sale in a confident and professional manner whilst maintaining the relationship with the client

Gather and collate the client's CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client

Maintain store standards on stock and adhere to the visual merchandise guidelines promoting the Kenzo image

Exceed all behavioural requirements in the Store adhering to the dress code and appearance guidelines as indicated by the Store Manager

Actively drive your product knowledge by keeping up to date with fashion trends, participating in in store training, updating yourself on all product lines and searching out relevant information on products

Support the control and management of stock

Experience in sales

Passion for fashion and sales

A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience

Excellent personal presentation - a Kenzo Brand Ambassador

Understanding of Retail KPIs

Mystery Shop Results

Weekly and individual sales targets

Units per Transaction

Average Transaction Value

Attendance

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