MWS - Senior Technical Consultant (M365)
Ultima Business Solutions
Reading, Berkshire, UK
6d ago

Overview

To work within the Ultima Services Team as a Senior Technical Consultant, providing both pre-sales support and post-sales design and implementation in a way that clearly differentiates the company from other solution providers.

Senior Technical Consultants at Ultima are involved in the full project lifecycle and will be completely self-motivated with an ongoing desire to maintain their knowledge level at the forefront of technology.

They will also be expected to ensure that solutions are provided in a quality fashion in keeping with the companys ISO certification.

Finally, they will be expected to act as mentor to junior members of the services team.

Specifically, this person will work within the Consultancy Team and will predominantly specialise in the design and delivery of Productivity solutions, including Active Directory, Exchange, Office 365, Teams and other related technologies.

Responsibilities

  • To assist in the planning of services through presales, design and delivery identifying the organisations Productivity needs and business requirements.
  • Assist with the creation of formal bid responses and with the delivery of bid presentations
  • Peer review of related proposals as applicable
  • To work with other services teams to develop specific solutions to customers requirements
  • To participate in Ultima events and seminars as required.
  • To have a strong understanding of Ultimas core products and service offerings and pro-actively keep this knowledge up to date.
  • To keep up to date with vendor technology and market innovation related to the practice
  • Ensure that all assigned activities are approached and handled in a consistent logical way and, where possible, in line with the appropriate defined Project Office or Company (ISO) quality standards.
  • To act as a mentor to junior consultants as required.
  • Assist the Managed service team with transitioning professional service engagements into support and occasionally assist with support issues
  • Always represent Ultima to our Customers in the most professional way and continually demonstrate our competitive advantage and added value
  • Additional activities and responsibilities not covered within the above may also be required as part of specific Customer engagements or the wider role of a Senior Technical Consultant.
  • Qualifications

    To work within the Ultima Services Team as a Senior Technical Consultant, providing both pre-sales support and post-sales design and implementation in a way that clearly differentiates the company from other solution providers.

    Senior Technical Consultants at Ultima are involved in the full project lifecycle and will be completely self-motivated with an ongoing desire to maintain their knowledge level at the forefront of technology.

    They will also be expected to ensure that solutions are provided in a quality fashion in keeping with the companys ISO certification.

    Finally, they will be expected to act as mentor to junior members of the services team.

    Specifically, this person will work within the Consultancy Team and will predominantly specialise in the design and delivery of Productivity solutions, including Active Directory, Exchange, Office 365, Teams and other related technologies.

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