Customer Service Representative
The Hertz Corporation
Leeds, United Kingdom
3d ago

General Responsibilities Customer Service / Sales Executive - Leeds Vans Full Time Permanent Contract - 40 Hours per week including Saturdays £18,000 basic salary + £20k OTE (uncapped commission)

Across the UK we employ 1,400 people with over 30 different nationalities and we’re currently looking for a Customer Service and Sales Representative to join our customer service and sales team based at our Leeds Vans branch.

Main Responsibilities :

To greet all Hertz customers with a welcoming and professional attitude

Ensure all customers receive the WOW experience by offering additional services to meet their needs

Meet monthly sales targets by up selling our services to customers

Complete all rentals, reservations and quotations in accordance with Hertz procedures and policies

Handle all customer queries in a professional manner

Answer all telephone calls in accordance with Hertz policy

Carry out ad hoc duties as requested by the Managers / Team Leaders

Your skills : What you’ll need for a great journey

A valid UK or EU driving licence

An enthusiastic, flexible and positive attitude towards selling

Previous experience in a customer service, sales or retail environment

Good English skills, enabling you to be a brilliant communicator

You are willing to work on a shift rota basis, 7 days per week and be flexible.

Your benefits : Fuelling your journey

Uncapped commission

33 days holidays (this includes Bank Holidays)

Fantastic customer service and sales training

Pension scheme

Wide range of training and development courses available to all employees

Career development opportunities across Hertz UK and Europe

Car Rental discount across Europe, including friends & family members

Free on-site staff parking

Discount Portal, savings on anything from cinema tickets to Holidays

About Us

The Hertz Corporation has an exciting portfolio of rental car brands including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen.

We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

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