About the role :
Police Community Support Officers (PCSOs) are the cruciallink between the local neighbourhoods and the police. We are recruiting PCSOsthroughout the eight Neighbourhood Policing Units of the West Midlands.
West Midlands Police is the second largest police force inthe country, covering an area of 348 square miles and serving a population ofalmost 2.
8 million. The force deals with more than 2,000 emergency calls forhelp every day, as well as patrolling the streets and responding to incidents24-
hours-a-day, seven days a week.
PCSOs provide an increased visible police presence withintheir local communities by conducting patrols to help prevent crime, keeppeople safe from harm and increase community trust and confidence in WestMidlands Police.
Within the role you’ll become an integral member of thecommunity you work within.
Trained to calm heated situations, PCSOs defuse hostilityand provide that all important reassurance to help make our communities safer.
These are full time posts and hours are based on a 36.5 hourweek spanning Monday to Sunday which requires applicants to work a shiftpattern including some evening and weekend work.
Shift patterns vary with coverbetween 08 : 00hrs - 00 : 00hrs.
Key Responsibilities : As a PCSO you will :
As a PCSO you will :
The ideal candidate for the role of PCSO will be a confidentdecision maker with excellent communication skills. You will have experience ofworking under your own initiative and with external partners and communities.
You’llbe able to demonstrate your ability to remain calm under pressure andcollaborate with communities and partners to deliver services and positiveoutcomes.
You’ll be committed to delivering excellent customer serviceand always looking for opportunities where improvements can be implemented.
Youwill have demonstrable experience of working with Microsoft packages coupledwith a proactive approach to problem solving.
You will also be able to write in a clear, concise and accurate manner.
Click hereto view additional information on the eligibility criteria and the selectionprocess.
we anticipate astart date in this role from September 2019 onwards.
Please note that this role carries a tenure agreement PCSOs are unable to apply for a different role within West Midlands Police fortwo years following their start date.
WMP is alarge and diverse organisation where you can develop your skills, knowledge andcareer in an encouraging and flexible environment.
We're able to offer you acomprehensive range of rewards and benefits including :
Diversity and Inclusion Vision : Maximise thepotential of people from all backgrounds through a culture of fairness andinclusion to deliver the best service for our communities
West Midlands Police are currently undertaking a long term review of staff pay and conditions. The grade, pay and other terms of employment are therefore subject to review and may change in the future.