Third Party Capture Handler- Motor Claims
Aviva
Glasgow
5d ago

A bit about the job :

As part of the Third Party Capture Motor Claims team , you will be contacting Third Parties to articulate the benefits of using Aviva’s services from arranging vehicle repairs, replacing vehicles to providing valuations.

You will be able to Build an instant rapport with our Third Party customers with the ability to negotiate and provide an excellent level of care and service.

By converting the right Third Parties, we are better able to control costs, improve the Third Party claim journey and create new customers.

Skills and experience we’re looking for :

  • Ability to work in a fast-paced environment, multi-tasking and prioritising responsibilities
  • Ambitious, sales-driven personality, with a can-do’ attitude
  • Flexibility with hours
  • Passionate about delivering excellent customer service
  • Effective telephony skills, with the ability to Negotiate, Objection handle to achieve excellent outcomes
  • What you’ll get for this role :

  • Starting salary between £ 24,000 up to £26,500 (depending on location, skills, experience, and qualifications)
  • Generous pension (starting level Aviva contributes 8% when you contribute 2%)
  • Eligibility for annual performance bonus
  • Family friendly parental and carer’s leave
  • 25 days holiday per year plus bank holidays and the option to buy / sell up to 5 additional days
  • Up to 40% discount for Aviva products
  • Brilliant flexible benefits including electric cars
  • Aviva Matching Share Plan and Save As You Earn scheme
  • 21 volunteering hours per year
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