Patient Administrator
Kingston UK |
1d ago

Job Description

InHealth is one of the UK’s leading healthcare providers and has a strong track record delivering modern and efficient healthcare services.

We are actively recruiting for a Patient Administrator to be based at our site in Kingston . This role is working 36 hours per week on a rota shift pattern basis from Monday to Sunday.

What are the key role responsibilities?

  • Providing a high quality administrative and secretarial service for the unit to ensure an efficient service
  • Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure
  • Dealing with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritisation of queries as appropriate
  • Booking clinically validated appointments on the internal system
  • Ensuring all payments are invoiced promptly and accurately and that payments are taken on the day
  • Utilising relevant IT systems to support the delivery of a high-quality Imaging Service
  • Ensuring patient and customer focus is central to the commercial success of the Business
  • What skills and experience will you need to apply?

  • Experience in a similar patient facing, healthcare or administrative role
  • Flexibility in working patterns to fulfil site requirements
  • Ability to prioritise tasks whilst maintaining accuracy and attention to detail
  • Effective communication skills both on the phone and face to face
  • What’s on offer for you?

  • Competitive salary
  • Generous flexible benefits package
  • Private medical insurance
  • 27 days holiday + bank holidays
  • In addition, we are committed to offering on-going investment and support in professional development, creating a natural career path.
  • InHealth is an equal opportunities employer and welcomes applications from all areas of the community. Some of our roles will be subject to DBS criminal record checking in line with legal requirements but don’t worry;
  • we will guide you through this if you are offered a role with us

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