PerformanceObjectives : Client Focus :
Client Focus :
Passionate commitment to help team develop highquality products within agreed-upon release dates.
Helps team self-manage towards development andinnovation, guided by the stakeholders’ expectation.
Contributes to team innovation activities,requested prototyping or research and development activities.
Helps team understand and embody the Product visionand business needs for a successful, low-defect, on-time product release.
Work in a collaborative manner within ahigh-pressure environment to develop key relationships
Builds and support a culture of trust andtransparency where collaboration is fostered within the Scrum teams and withthe Program and Product Managers to work towards a common business goal.
Supports team members across geographical locations.
Actively participates in Scrum Ceremonies.
Identify key improvements continually to help driveefficiencies
Fosters a culture where risks and issues aremanaged at the lowest responsible level by communicating and collaborating withteam members.
Supports building a Community of Practice toenhance continual learning.
Helps team members serve as a champion of qualityfor their scrum team and helps support the QA Community of Practice, knowledgesharing sessions, lunch & learn, brown bag sessions, and other learningsessions.
Constant pursuit of improving team velocity andefficiency, allowing effective release planning and diagnostics for the team.
Leads the team in assessing opportunities tostrengthen definition of done that gets the team closer to delivering workingsoftware at the end of every sprint.
Helps team members self-organize and applycross-functional competencies to create high-value products.
Pursues continual growth related to the businessdomain within the respective line of business.
Embraces and continuously improves Agile knowledgeand skills.
Actively advances technical skills throughparticipation in online, instructor-led or self-taught training.
Helps coach team members to continually developdeep functional skills while exploring cross-functional skills.
Actively practices emotional intelligence (empathy,self-awareness, self-motivation, self- management) on project teams andthroughout the enterprise.
Advocates improving quality during all stages ofsoftware development.
Helps support and maintain goal of continuous anddaily automated test execution and review of failed tests.
Helps scrum team in understanding appropriate teststo automate that will get the team closer to the goal of delivering workingsoftware to production at the conclusion of every sprint.
The essential skills / experience for this positionare :
Exceptional level of experience in softwaredevelopment relevant experience leading or managing an Agile Software QualityAssurance team
Demonstrated ability of leading a globallydispersed QA team located in the UK, India and Philippines
Track record of delivering high profile programmeswithin the finance industry
Managed a budget over £1M+
Creation of a Testing COE
Experience with leading large QA teams of 50+ insize
Ability to work across time zones as projectsrequire support and guidance
Thorough knowledge of methodologies of qualityassurance standards including expertise in manual testing, automated testing,and familiarity with load / performance testing
Accountable for all aspects of Quality Assuranceincluding the release of applications with high quality, setting qualitystandards, status reporting, and learning, development, and mentoring of QAassociates
Be a thought leader in the field of Quality Assuranceand help shape and align department processes and procedures to meet deliveryexpectations
Demonstrate a strong understanding of SDLC process.Experience in Agile / Scrum framework is required.
Advanced knowledge of tools and techniques used in bothmanual and automated testing
Must have strong skills in assessing and buildingtalent : maintaining, recruiting, selecting, training, coaching, and motivatingstaff
Strong verbal, written, and interpersonal communicationskills and must be able to communicate with a wide variety of audiences, bothbusiness and technical
Excellent leadership and organizational skills,great attention to detail, and a results driven approach
Maintains high ethical standards. Enforces rules,guidelines, and policies fairly and equally across all levels of theorganization and expects staff to adhere to the same
Active and attentive listening skills
Develop and nurture key relationships with allcritical stakeholders and partners to facilitate effective communication,manage expectations, and deliver results
Anticipate program testing and release problems andtake corrective action, escalating as needed, to resolve and achievecommitments
Develop, manage, report, and use Quality Assurancemetrics to identify areas for performance improvement
WillisTowers Watson is an equal opportunity employer