Computer Operator (OPS Bridge)
McKesson UK
Coventry, UK
11d ago

Job Description

McKesson UK Head Office, Coventry (CV2 2TX)

Permanent

Competitive Salary & Benefits Package

Being an IT specialist at McKesson UK, a Fortune Global 500 healthcare company, means being more than simply an IT specialist.

An IT innovator. A system streamliner. A programme planner. A tech wizard. Join us, and you could be all these things and more.

Based at our Coventry Support Centre, you’ll work with IT colleagues to develop and deliver solutions and projects that help improve lives.

Plus, thanks to significant investment in our IT infrastructure, you’ll have opportunities to drive innovation at McKesson, while developing the skills and knowledge you need to take your career to the next level.

About the opportunity

McKesson UK is looking to recruit a Computer Systems Operator to the IT Ops Bridge team at Sapphire Court.

Our Operations Bridge team acts as a 24 / 7 control centre for our UK IT Infrastructure estate and is the primary point of escalation for any incidents relating to our networks, data centres, cloud solutions and other business critical technologies.

Reporting to the Ops Bridge Manager, the Computer Systems Operator will hold responsibility for providing 24 / 7 technical support and monitoring activities to ensure optimal performance and uptime across the UK IT estate.

You will resolve or escalate issues at pace in line with our operating procedures, ensuring all affected users are informed of the impact and updated with progress.

Accurate documentation of all incidents will be key, and you will be encouraged to review and streamline our processes and procedures to strive for continual improvement of the IT Service capability.

Shifts : 147 hours across a 4-week rotation. Includes late nights and weekends

About you

To be successful in this role, you will be a passionate IT professional with a breadth of experience across enterprise infrastructure service and support environments.

You will have technical knowledge in various infrastructure solutions, including Microsoft technologies (Windows Server, AD), solarwinds, networks, telephony and Linux / Unix scripting experience.

ITIL Foundation certification is expected, and knowledge of DevOps or other best practice methodologies relating to IT service delivery will give you a distinct advantage.

In return for your hard work, we offer training opportunities and development plans, wide-ranging benefits, flexible holidays and a brilliant work-

life balance. We’ll also ensure that you feel empowered to support colleagues and make a real difference in people’s lives.

About McKesson

We’re McKesson a Fortune Global 500 healthcare company that strives to break boundaries, challenge the status quo and support the changing healthcare industry.

Bringing together six companies and 24,000 McKesson UK colleagues across pharmacy, pharmaceutical distribution and homecare services, we’re committed to offering the best advice and healthcare to our patients, customers and colleagues.

As part of our Support Centre you’ll be able to use your passion, ambition and drive to build solutions and have experiences that transform lives for the better starting with your own.

Role Profile Town Coventry County West Midlands

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