JOB TITLE : Senior Care Assistant
REPORTING TO : Qualified Nursing Staff (Nursing Care Home / Village) Deputy General Manager / General Manager
JOB PURPOSE :
The same as a Care Assistant, but with the additional duties of front line supervision and monitoring of Care Assistants.
As a Senior Care Assistant you will be in charge of a shift of workers and will take responsibility for the smooth running of the service whilst they are on duty.
You will respond to emergencies and provide guidance and support to Care Assistants under the supervision of qualified Nursing Staff.
You will also participate in staff induction programmes as and when required, promote safe working practice at the Home and ensure that all commodities used in and around the Home are sensibly conserved by staff e.
g. monitoring the usage of incontinence aids, wipes etc .
SKILLS, KNOWLEDGE & QUALIFICATIONS :
Genuine interest in, and experience of working with, the relevant Client group
Ability to communicate effectively at all levels
Ability to manage pressure and conflicting demands , and prioritise tasks
Willingness to participate in Vocational Training Programmes
NVQ Level 2 in Care
Satisfactory Police Check and check against the POVA List (where applicable)
NVQ Level 3 in Care
Previous supervisory experience
Experience / Qualification in the Safe Handling of Medicines / Medication Training
RESPONSIBILITIES : Care :
Ensure the highest possible levels of care are maintained by supporting / assisting Clients, when required, with all aspects of daily living.
Support training and supervision of junior and new Staff Members in all aspects of their work in the Home, under the supervision of senior Staff Members.
Assist Clients in all aspects of their care needs (e.g. physical, emotional and spiritual). Provide supervision and attention when needed, ensuring Clients retain their comfort and dignity.
Assist Clients in all aspects of prescribed medication (administering medication in line with the Company Medication Policy and as per each individual care plan, ordering medication, booking in and returning of medication, conducting weekly and monthly medication audits).
Pay particular attention to assisting Clients who have limited mobility, or physical / learning difficulties making the best use of aids provided.
Closely monitor Clients who may be confused and / or who have behavioural problems.
Assist in the promotion of Continence.
Assist in the delivery of care for Clients who are dying or who have a progressive illness. Assist with Last Offices.
Complete, observe and review care planning needs for Clients, and complete written daily records as instructed and in line with the Company's policies and procedures.
Assist in framework of social activities by interacting with Clients and helping them continue with hobbies and activities in the Home.
Answer Nurse Call system, giving assistance as required. Answer the door and telephone appropriately. Respond accordingly, and pass on messages promptly.
Report on well-being of Clients and liaise with GPs and Support Managers etc.
Carry out regular checks on Clients at intervals determined by senior Staff Members.
Make Visitors feel welcome. Provide refreshments / assistance as and when required.
Make and change beds, ensuring that the rooms are clean and tidy, and commodes are empty. Ensure the Home's resources are used appropriately.
Clean and maintain equipment used by Clients / Relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensure the Home is kept clean and tidy, in line with the Company's attention to detail philosophy.
If applicable, care for Clients' clothing and rooms as named, and ensure that all clothing is recorded and clearly marked.
Ensure full privacy and dignity is maintained for the dying and the bereaved, in line with the Company's policies and procedures.
Assist Clients who need help during meal times (be aware of swallowing difficulties, dietary requirements etc). Assist with serving of food / drinks as requested / required.
Escort Clients travelling to and from the Home e.g. on social outings, hospital visits etc.
Practice maximum integrity in all dealings with Clients' affairs, and avoid abuse of the privileged relationship that exists with Clients.
Participate in Staff and Client meetings as and when required.
Training and Development :
Maintain professional knowledge and competence.
Attend mandatory training days / courses, on or off site, as and when required.
Participate in relevant NVQ training to achieve required qualifications.
Health and Safety :
Report immediately to the General Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
Understand and ensure the implementation of the Home's Health and Safety, Infection Control and Hygiene policies, and Emergency and Fire procedures.
Report to the General Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
Promote safe working practice within the Home.
Adhere to the Home's Disposal of Waste policy.
Contributing to the safeguarding of adults by ensuring you are aware of your role in relation to the Home's Safeguarding Adult's Policy, taking steps to protects Residents from any form of abuse or neglect and use the appropriate reporting mechanisms to inform the Home's Management of any concerns.
Adhering to all new, and changes in Local and Central Government initiatives as and when they are implemented.
Promote and ensure the good reputation of the Home.
Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
Notify the General Manager, or the Person in Charge, as soon as possible of your inability to report for duty, and also on your return to work from all periods of absence.
Ensure the security of the Home is maintained at all times.
Adhere to all Company policies and procedures within the defined timescales.
Ensure all equipment is clean and well maintained.
Carry out any other tasks that may be reasonably assigned to you.
This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.