Digital Experience – Solution Practice Engagement Lead
London, UK
3d ago


You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems and driving digital solutions.

You are an Ideal Team Player exhibiting the three essential virtues of being Hungry, Humble, and Smart. If this sounds like you, this could be the perfect opportunity to join EPAM as a Digital Experience Solution Practice Engagement Lead .

Scroll down to learn more about the position’s responsibilities and requirements.

What You’ll Do

  • Digital Consulting / Client Leadership : Serve as an expert digital consultant leading Digital Business Transformation initiatives and producing relevant deliverables Stay abreast of current and emerging trends, unique opportunities and challenges of the space / markets and geographies in which the clients operate, and how it affects clients’ business and initiatives Align with EPAM Account Managers and Senior Leadership to co-develop / support account plans and strategies for delivery, growth, and client satisfaction Serve as the digital engagement lead, responsible for digital strategies and program roadmaps, and work directly with client product, marketing, and / or IT teams to position the engagement and EPAM for success Understand the intersection between technology, customers, and business
  • Digital Solution Delivery : Responsible for shaping digital solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase Understand the full end-end product cycle, from product vision / strategy, user experience design through development and release.
  • Working closely with project / program management to ensure successful delivery through an integrated delivery model Orchestrate digital / business transformation and product solutions, teams, strategic roadmaps, data-driven experience design, platform implementation, and continuous improvement / optimization programs

  • Relationship Management : Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account / client portfolio Develop effective relationships with key internal executives, BU heads, Account Managers, Solution SME’s, Sales and Delivery Leaders
  • Drive Growth : Drive digital revenue within the client / account portfolio by identifying opportunities and influence / sell-in EPAM services Align with EPAM BU’s goals and objectives, support company financial goals by achieving digital revenue targets Support sales / pre-sales activities by assessing digital opportunities, responding to RFP’s, creating proposals and presentations, establishing relationships with clients and prospective clients, and helping to close / sign new deals
  • Your performance scorecard will include : Impact on Client Value and Business Growth achieve target revenue goals Impact on Operating the Business achieve target billable utilization and account margin Impact on Our People and Team(s) - contribute to EPAM and Digital Practice people initiatives
  • What You Have

  • More than 8-10 years of demonstrated success in developing and growing client relationships and leading teams delivering end-to-end solutions
  • Knowledge of technical platforms, business models, subject matter, and trends with a focus on digital
  • Strong problem solver and creative thinker with gravitas
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to your team
  • Experience managing and monitoring performance metrics across large scale accounts and account portfolios
  • Exceptional leadership / management skills and superb oral and written communication, with seasoned presentation skills
  • Strong digital knowledge or experience with particular emphasis on strategy, consulting, team management and product development
  • Strong interpersonal and communication skills
  • Track record of leading teams
  • Proven ability to manage client engagements under high stress to successful completion
  • Sound business acumen; strategic skills; common sense
  • Effectively manages up and down
  • Strong negotiation skills
  • Bachelors degree or higher
  • We offer

  • We offer a range of discretionary benefits from time to time, including
  • Group personal pension plan, life assurance and income protection
  • Private medical insurance, private dental care and critical illness cover
  • Cycle scheme and season ticket loan
  • Employee assistance program
  • Gym discount, Friday lunch, on-site massage and social events
  • 1 day off for your wedding and baby basket
  • Tech purchase scheme
  • Unlimited access to LinkedIn learning solutions
  • Some of these benefits may be available only after you have passed your probationary period
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