Telecoms Administrator
Carr Lane
1d ago

Telecoms Administrator, Chorley - Permanent

You’ll be working in a part of telent that is dedicated to transforming the way support is delivered nationwide to Openreach and other external network providers.

We aim to be the UK’s leading network installation business, harnessing and enhancing the skills of our people to deliver high quality cost effective services

You’ll receive formal training and on-the-job training where appropriate to ensure you’re up-skilled as technology develops along with E-learning schemes to help or refresh skills on-line.

You’ll be treated as an individual . We’re not a vast corporation, which means every individual counts. With us, you’ll be valued and supported, involved and empowered from day one.

  • Manging the day to day work volumes through our internal processes and systems
  • Supporting the Duty Managers.
  • Establish and promote The Hub and associated best practice within the PMO Function and wider tis business.
  • Dealing with the safe management of Hot jobs in line with the Hot Job Process.
  • Dealing with the safe management of jobs in Zone of interest and other high priority jobs.
  • Speaking to Supplier Delivery Partners, Highways Authorities and the wider business to ensure delivery.
  • Provide excellent customer service.
  • To support, coach and motivate other team members.
  • Typical Deliverables :

  • Achieve Regional SLA’s in line with customer contracts.
  • Able to maintain and hit productivity in line with business area.
  • Focus and support team goals and targets.
  • Save specific experience of at least 2 of the following business functions : Pre site Checks - Safe Dig Management including Hazardous Pipeline - Noticing / Permitting Traffic Management Regulations Controlled environments (BAPA / Tramways etc) Planning (within telecoms infrastructure).
  • Working knowledge of MS office and technical software.
  • Provide Ad-Hoc support in line with Business requirements to support The Hub.
  • Business Operations Skills Experience :

  • Have experience of undertaking multiple workstreams.
  • Able to build and maintain key relationships.
  • Track record of high performance.
  • Management of pre-site checks, Noticing & Permits and Safe dig prints.
  • Business Operations Skills Qualifications :

  • Computer literate, competent in MS Excel and other systems
  • Good Presentation Skills
  • Performance driven
  • Promotes working together strategy
  • Demonstrates active support for change initiatives by adjusting behaviour
  • Able to provide excellent customer service and add value to our solutions
  • Behavioural Requirements :

  • Self-Motivated ability to work independently
  • Demonstrable experience of working a function across a range of activities
  • Flexibility of approach to working hours, locations when required.
  • Pro-active approach
  • Able to go that extra mile
  • Creates and mirrors the clear culture of the PMO
  • Excellent employee benefits :

    telent is committed to ensuring that we offer industry leading career opportunities, salary and benefits packages. Join us and you can expect to receive :

  • 33 days holiday, including public holidays, plus the option to buy or sell five days each year
  • Company pension scheme
  • A range of family friendly policies including childcare vouchers
  • An employee-funded car leasing scheme
  • Occupational health support
  • Discounts on Cinema, Restaurants and Shopping with telent Reward scheme
  • If you are looking for a new challenge and the opportunity to work for a forward-thinking key player within the telecommunications sector then don’t delay, apply today.

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