Customer Service (Ticketing) Apprentice
Royal Shakespeare Company
Stratford-upon-Avon, GB
4d ago

Do you enjoy talking to customers? Are you looking to earn while you learn? Would you like to join the RSC in a busy and exciting developmental role?

We are looking for two apprentices to join our Sales and Ticketing team working in the RSC Contact Centre and on our ticket counters in the heart of the theatre.

In this role you'll be answering calls, serving customers and booking tickets for our RSC productions. You'll also have the opportunity to work alongside other members of our brilliant Sales and Ticketing team, where you'll gain insight into how we manage membership, group and education sales.

What skills are we looking for? The right person for this role will :

  • Be committed to delivering excellent customer service
  • Be a confident communicator with members of the public
  • Be enthusiastic and willing to learn
  • This apprenticeship will last for 13 months and you will usually be working 30 hours a week. You should have a flexible approach to work to fit with the needs of the team.

    The RSC strives for excellence, and values integrity, inclusion, ambition and innovation. We act with respect, show leadership and build resilient ways of working in all our activities.

    We aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities.

    We put our values at the heart of everything we do.

    The apprenticeship is particularly suited to non-graduates. Those who have undertaken Higher Education may not be eligible for this apprenticeship.

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