Senior Consultant, Buying, Merchandising & Fulfilment, Consulting, London or Regional
Deloitte United Kingdom
London, London, GB
9h ago

Your opportunity

If you’re looking for a high impact role helping major retail organisations achieve their goals through transforming how they do buying, merchandising & fulfilment, then this is the role for you.

This is an opportunity to join the buying, merchandising & fulfilment team, part of Deloitte’s Enterprise Transformation and Performance Practice, where we combine strategic thinking with hands on practicality to diagnose and solve our clients’ most critical challenges within the Retail industry.

Our team work with high profile retailers across all major sectors from supermarkets to luxury fashion houses. Clients turn to us to help them unlock the potential of their buying, merchandising & fulfilment functions.

To transform the way that they engage and innovate. To work side by side with them in applying leading practice and implementing technology and digital solutions to improve ways of working.

We deliver impact and value not only through inspiring organisations with next generation thinking but also by helping them to plan, design and deliver these solutions and support the way the business operates to ensure clients maximise benefits realization and achieve sustainable results from improved ways of working.

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more.

If this is relevant for you, just let your recruiter know when you make your application.

Your role

As a Senior Consultant in the team, you will help our clients transform their operations whilst building your own skills and knowledge.

You will broaden your skill set and develop quickly, working on complex, transformational projects across a range of client business situations.

Each project will be unique, dependent on the nature of the client’s challenge you could be involved in a variety of projects including design, build and implementing large-

scale merchandising and fulfilment solutions, or optimising discrete business processes.

Whilst fulfilling your own career and personal growth ambitions, you will also contribute to developing our practice which could include refining our industry-

leading tools and methods, leading or supporting the publication of thought leadership or developing new propositions, as well as taking opportunities to contribute to the development and management of our team.

You will also work with the wider Consulting team, contributing to our healthy pipeline by supporting sales proposal development and presentation back to our clients.

Responsibilities :

  • Using your own skills and knowledge, lead a work stream in a buying, merchandising or fulfilment project. Working directly with clients to deliver their objectives and solve complex problems;
  • analysing and interpreting data; preparing and presenting high quality deliverables; delivering engaging and interactive workshops;
  • and gaining commitment from key stakeholders

  • Delivering these work streams on time, within budget and in line with client expectations using both waterfall and agile / iterative delivery methods;
  • Managing one or more junior resources or potentially leading a small team on your project, providing day to day direction and guidance;
  • Helping to develop and own client relationships, engaging clients by providing leading practice examples which you will build through your own experiences;
  • Delivering multiple pieces of work in parallel, both client facing and internal
  • Actively participating in and contributing to the success of the practice
  • Proactively driving your own development through access to on the job coaching and an array of training options
  • Supporting development of the Deloitte business, brand and reputation
  • Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution
  • Your work, your choice

    At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients.

    Please speak to your recruiter about the working pattern that works best for you.

    Location :

    London & Regions. However travel will be required for client based projects. Whilst some clients are London based, we do spend time on site with regional and international clients.

    We specify full mobility for our consulting roles but we make arrangements respectfully.

    Work pattern :

    This is a full time permanent opportunity.

    Your professional experience

  • Good retail experience gained through either delivering major consulting assignments for blue-chip retail clients or in management roles within a retailer in Buying / Merchandising / Supply Chain or operational transformation roles
  • Experience in one or more of the following; Planning & Forecasting; Replenishment & Allocation, Order Management, Logistics & Warehouse Operations in digital and / or technology-
  • enabled projects (e.g. E-commerce, ERP, PLM, WMS deployments) in roles such as Business design lead, Product Owner, Project Manager

  • Good functional understanding of Buying, Merchandising & Fulfilment (e.g. merchandise and assortment planning; space planning;
  • store clustering; pricing & promotions management; demand forecasting; allocation & replenishment; order management, warehouse management, returns management), alongside a wider understanding of supporting areas such as marketing, online and retail operations in a grocery, fashion or general merchandise retail context

  • Experience of the impact of digital and omnichannel ways of working in the Buying, Merchandising and Fulfilment functions and how retailers are evolving to meet these new challenges e.
  • g. impact of the Internet of Things on the retail supply chain

  • Knowledge of process definition and process mapping, requirements gathering and delivery excellence developed through on the job project work
  • Knowledge of Buying, Merchandising & Fulfilment transformation benefits definition and / or benefits case building
  • Experience leading people and teams across a range of short-term and long-term projects (Manager)
  • Previous consulting experience or equivalent project based work
  • Flexibility in work location for extended periods
  • Experience in delivering or participating in agile development is preferred but not essential
  • Your service line

    Your service line : Consulting

    Our people and the way we work are the two things that set us apart in the consulting universe. For us, collaboration is fundamental to success, along with an unrivalled depth and breadth of expertise.

    We work closely with our clients and each other, at every stage of every project, solving our clients’ trickiest problems with a mix of knowledge, creativity and intellectual rigour.

    A hugely diverse range of clients rely on us to deliver the kind of change that adds genuine, lasting value to their business.

    Our Purpose & Strategy

    To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services : this is not about size, it's about being the first choice.

    The first choice for the largest and most influential clients, and the first choice for the best talent.

    What do we do?

    Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting.

    Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

    Beyond the UK : North West Europe within a Global firm

    The UK, Ireland and Switzerland, Belgium, the Netherlands and the Nordics (Denmark, Finland, Iceland, Norway and Sweden) have combined to create a new Deloitte North West Europe firm.

    This is to support our aspiration to be the undisputed leader in professional services and to increase our global influence and lead in EMEA.

    A broader geographical shape will create new career development opportunities, helping us develop the very best talent across the region and the world.

    What do we value?

    At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service.

    We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways.

    We are proud to have earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have been listed in The Times Top 50 Employers for Women for each of the last three years.

    Being a Leader at Deloitte

    Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues.

  • They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work and value them as individuals;
  • always finding opportunities to develop them while showing respect and appreciation.

    We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

    We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for :

    We live our purpose : we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make

    We develop talent : we develop high-performing people and teams through challenging and meaningful opportunities

    We drive performance : we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders

    We believe positive influence can make an impact that matters : we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

    We move, together, towards a strategic direction : we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.

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