Amazon continues to grow and is hiring for IT opportunities in Rugeley.
IT Support Engineer
Our overall mission is simple : we want Amazon to be the place where our customers can find, discover and buy anything online.
Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
This is your chance to make history.
Role : IT Support Engineer
The Amazon IT teams keep our business running smoothly by resolving complex hardware, software, server and infrastructure issues, with both on-
site and on-call capacity for our Operations network.
As an IT Support Engineer you will report to the IT Manager on your site and will be responsible for working closely with the business and fellow engineers to implement and maintain critical infrastructure elements as well as day to day support to meet our operations present and future business needs.
Besides your day to day activities, there will be plenty of opportunities for you to get involved in projects and innovate.
You will be a key part of a multinational team and thrive in delivering high-quality results and always be on the lookout for improvements.
Business Area : Operations Fulfilment centre
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
The Operations teams in our Fulfilment Centres are responsible for controlling the vast range of fast paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it.
You will provide a support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your site.
You will also be running projects across the site, working closely with the business and fellow engineers, to implement changes and / or additions to the site’s technology infrastructure to support changing business and IT requirements.
The extent of your responsibilities will include but not be limited to :
o Act as a single point of contact for projects.
o To provide technical support / input to site and team projects and initiatives.
o To keep key stakeholders informed of progress of projects and maintain project documentation.
o To provide sanity check and technical execution of projects.
Please note : The position will involve some physical labour. IT Support Engineers execute physical work e.g. working in confined spaces.
A drivers liscence will also be required for the role
Required qualifications and skills :
The successful candidate will have :
Preferred qualifications and skills :
About our rewards
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-
related pay potential, we offer a whole host of other benefits, including an employee discount.
Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry.
Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-
wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.