Job Description :
The Assistant Manager is to assist the Deputy and General Managers with the daily operation of the restaurant. This role is required to oversee the inventory and ordering of food and supplies and to optimise profits.
The primary responsibility is to ensure that guests are satisfied with their dining experience.
Essential Duties & Responsibilities :
Support senior managers to deliver all company measures and targets
Good leadership skills, great potential and ability to use own initiative
Promote brand values and ensure that 100% of customer satisfaction is delivered
Aim to exceed the service expectations and inspire the team to go the extra mile and deliver fantastic customer service
Continuously help to maintain a motivated team and create a great atmosphere and work environment in your restaurant
Cascade knowledge and drive training & development within your team
Assist in developing and influencing team members so that everyone reaches their full potential
Understand buffet operations and fast paced environment in order to maximise sales opportunities
Perform any reasonable duties as required from time to time in order to contribute to the achievement of business aims and objectives
Adhere to controlling allocated COL budget by smart scheduling and coordinating staffing levels on a daily basis through management delegation to achieve required COL result at the end of the week.
Attend all scheduled management meetings and bring suggestions for improvement in the business.
Key Behaviours :
Fantastic interpersonal, communication and coaching skills
High level of enthusiasm and energy to inspire others
High personal standards, genuine and attentive
Must be able to work unsupervised in a fast paced restaurant environment
Must be available to work as late as midnight or later if necessary
Be able to work in a standing position for long periods of time (up to 5 hours).
Be able to safely lift and carry trays filled with multiple dishes and drinks
Must possess the ability to recognise a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure
Be willing to work overtime when needed and assist the workload of others
Ambitious and open for continual development
Hard working and prepared for challenges
The right candidate should ideally possess the following qualification / certification :
Health and Safety Level 2
Fire Marshall / Warden