As a Consultant working in our Continuous Value Services Group, you will work with a variety of customers, diving head first into post production support with Workday HCM.
Additionally, you must have a technical aptitude and be capable of configuring the product to meet the business requirements and design specifications.
Key Responsibilities : Execute the day-to-day activities of Workday HCM, Absence & Time Tracking project support for a variety of customer contracts including staff augmentation, ad-hoc support, and implementation.
Provide subject matter expertise on Workday best practices. Contribute to CVS / Postproduction support & Phase II of customer implementations from leading the requirements gathering, designing and prototyping of solutions, configuration, testing and implementing those solutions while developing and utilizing Collaborative tools.
Conduct sessions with customers to analyse business requirements and provide solutions to complex business problems. Identify strategies, risks, and options for recommending approaches towards meeting requirements for post-production customers.
Mentor other consultants : actively share product knowledge with others to grow our practice. Support business development activities such as identification, proposal development, and other pursuit activities.
Skills and Qualifications : 2+ years Workday experience supporting customers in an implementation or postproduction support capacity.
Active Workday certifications in Absence Management & Time Tracking preferred Prior experience supporting HCM functional area, high desired Subject matter expertise in Workday HR practices and functions.
Experience gathering requirements, designing, prototyping, testing and deploying solutions to meet customer requirements.
Passion for exceptional customer service. Strong communication and presentation skills, with the ability to effectively manage customer expectations.
Advanced knowledge of Microsoft Office suite, particularly Microsoft Excel and PowerPoint. Potential travel (up to 25%).
many consultants will likely travel less than 25% As Balance is a core value at Collaborative, we strive to ensure that Collabies find the right balance in their personal and professional lives, and that includes travel Who you are : You have a Growth Mindset : A belief that abilities can be developed along with a desire to be curious, learn & grow You take Initiative : Solve problems by thinking & taking action on solutions rather than waiting for direction You take Accountability : Follow through on commitments, take ownership & ensure timeliness You Give Back : Leverage your knowledge & expertise to make improvements around you You are Resilient : Work through challenges with optimism, agility & adaptability You demonstrate Awareness : An ability to understand how your attitudes & actions impact others and adapt your approach accordingly