Head of Performance Management and Improvement
Lewisham and Greenwich NHS Trust
London
6d ago

Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley.

With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham.

We also provide some services at Queen Mary’s Hospital in Sidcup.

The Trust has 7,000 staff and, in 2020, won a London NHS Parliamentary Award in recognition of a wide range of initiatives to make the organisation a great place to work.

The Trust was also a finalist in the 2021 Health Service Journal Awards for this programme, which has succeeded in reducing vacancy rates from a high of 17.

5% in 2018 to 8.1% at the time of writing. In addition, the Trust’s staff retention is now in the top five in London, with 89% of staff staying at the organisation, against a median of 81% for peer organisations.

Our vision is to be a consistently high performing and financially sustainable Trust. By joining us now, you can play a key role in

making this vision a reality. This is an excellent opportunity to join the Trust in a New post within establishment capacity and to contribute to an

exciting new chapter of our Trust’s future.

As the Head of Performance and Improvement you will lead a team of performance managers and information analysts to review operational performance and supporting in setting the strategic direction for elective recovery.

The team works closely with senior clinical and non-clinical leaders to provide them insight and analysis of key performance areas and develop KPI's that support the delivery of high quality care.

The role also works with operational teams for them to develop and deliver elective recovery and improvement plans.

This role is responsible for ensuring appropriate elective performance frameworks and policies are in place to support the Trusts Accountability Framework and assurance on elective performance.

The role also ensures that appropriate training and resources are available to staff to effectively manage elective care.

The ideal candidate should have a passion for supporting improvements to operational performance and quality of care, be proactive, astute, driven, flexible and determined individual who can meet the challenge, and who will be committed to driving forward the Trust’s future plans.

In return, you could be part of an upward journey, in which there is both permission and support to be innovative, in order to ensure the Trust overcomes its present and future challenges.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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