Our Member Services team is handling enquiries and questions from our panel members around the world. As a Senior Associate within Member Services, your main responsibilities will be to respond to panel members in a timely manner and with a high level of accuracy and quality, in line with the team performance indicators.
You will be responsible of one or more panels, for which you would have to coordinate the work of other Associates in order to reach your goals and fully support our panel members.
Lightspeed GMI is an award-winning global digital data collection enterprise. Founded in 1996, its innovative technology and proven sampling methodologies deliver operational excellence throughout the online research process.
With more than 5.5 million online research respondents in 45 countries, Lightspeed GMI’s proprietary panels deliver unparalleled quality, capacity and targeting.
Its comprehensive portfolio, including Lightspeed All Global and Lightspeed Financial Services Group, offers the tools and services needed to generate dependable research results.
Headquartered in Warren, New Jersey, Lightspeed GMI is part of Kantar, the data investment management arm of WPP, the world leader in marketing communication services.