Alongside the other members of the team, ensure that the Carrier Management related components of the Broking strategy are delivered, always aligning to our core principle of acting in the best interests of our original clients
Understanding the organisation structure, people and reporting lines
Building relationships throughout the organisation and not just the Carrier Management persons
Develop a deep and qualified understanding of business strategy, underwriting appetite and capabilities
Ensure the delivery of contractually committed services to carriers that are contained within our Carrier Services Agreements, whilst coordinating and collaborating with our global teams where appropriate
Be the local focal point of our relationships with relevant carriers, internally and externally, plus lead or support the regional / global coordination as appropriate
In conjunction with our Analytics teams provide carriers with performance analytics and feedback, identify resulting opportunities and areas for improvement, and build these into our agreements
Lead and support development of our Carrier Management value proposition, alongside supporting innovation in products, services and propositions more broadly -
both internally and to carriers as part of the services provided
Lead aspects of and support the sales activities related to our Carrier Service Agreements whether new sales, renewal of existing agreements, or cross sell of WTW services
Act as an early warning system - recognised both internally and within the client to be the person of contact to deal with escalation, claims issues and strategic placement changes
Advocate for helping the client navigate WTW, understand structure and strategy including growth / sales strategy
Promoting greater knowledge sharing and awareness internally of the client’s overall relationship, trends, activities with WTW
Ability to use MI to identify trends and act on these in the interest of the client
Ability to create and maintain strong relationships with the Broking teams, taking responsibility for alignment and coordination with specific business units and functions
Practical experience of broking and / or underwriting processes and practices, working towards or holding relevant qualifications would be advantageous
Project management / organisation skills and experience and ability to deliver to timeframes
Presentation and communication skills - ability to present clearly, translating concepts and information in a manner that is appropriate and accessible to all levels
Self-reliance - self-starter, thinks around problems, creative and resourceful, able to prioritise and work under pressure
People skills - upward and direct management, persuasion, negotiation, diplomacy, able to work within mixed and virtual teams, able to forge links and build networks with different WTW teams
Analytical capability comfortable to undertake or instruct the organisation, analysis and interpretation of structured and unstructured data and information to be used for decision-making
Flexibility, ability to integrate within the team, and willingness to do what is needed to deliver high quality service to the carriers and internal stakeholders
Good spoken / written English language skills
Practical experience of portfolios, facilities and panels would be an advantage but pre-requisite
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.
With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.
Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance.
Together, we unlock potential. Learn more at .
Willis Towers Watson is an equal opportunity employer
Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find.
We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-
sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.
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Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search.
Likewise, for our authorized Recruitment Agencies / Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson.
Willis Towers Watson is an equal opportunity employer.
Placement / Broking