Under Armour
Oxfordshire, England, GB
3d ago


Brand Under Armour Posted Date 2 hours ago(07 / 05 / 2019 14 : 37) Job ID 2019-7122 # of Openings 1 Category Supervisor Contract Type Full Time

Summary : lead a team of dedicated associates who achieve or exceed the sales and profitability targets by maintaining operational and merchandising excellence and by delivering a compelling customer experience unique to Under Armour

Essential Duties and Responsibilities include but are not limited to the following :

  • Own the service culture and customer experience
  • Lead and model the customer experience principles for store team; ensure store service / selling culture is representative of the Under Armour brand
  • Maintain all standards covering merchandise and floor sets
  • Oversee all areas of inventory control; manage store shrink performance within outlined expectations
  • Manage store payroll to optimize business results; ensure staff scheduling meet the needs of the business
  • Compile customer feedback on product and communicate to Retail Operations team
  • Ensure compliance with all UA policies and procedures
  • Model the behaviors reflected in the UA Way : Walk with a Purpose; Be Humble, Stay Hungry; No One Person is Bigger than the Brand Team; Integrity
  • Technical Attributes of Ideal Candidate : include but are not limited to the following :

  • 3 5 years retail store management, ideally with a premium international brand
  • Familiarity with various retail POS register systems
  • Strong understanding of store operations, including visual merchandising, stock room, risk management & safety
  • Fluency in local language; proficiency in English highly desired
  • Behavioral Attributes of Ideal Candidate : include but are not limited to the following :

  • Inspired Leadership. Articulates a compelling vision and the roadmap to success; adept at aligning and empowering a diverse set of teammates and stakeholders
  • Team Player. Loves being part of a team, both leading and serving; demonstrated deep commitment to colleagues; highly effective in a matrix environment
  • Humble & Hungry. Confidence without arrogance; driven to continually up their game" regardless of prior successes
  • Unparalleled Integrity. In good times and bad, lives the UA Way; takes ownership for mistakes; delivers tough messages directly; doesn’t back-channel
  • Action Oriented. "Can do" and "does do" attitude; authentically engaged with people and situations
  • Accountable. Commits to stretch goals and delivers; holds self and team to the highest performance standards
  • Gets Under Armour. Passionately embraces the challenge and effort to keep UA unique; committed to go the extra mile to build / protect the brand
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