Service Line Information
With a turnover in excess of £1.5 billion and a payroll of close to 16,000 partners and staff across UK offices, our Finance team covers a huge spectrum of work.
It spans everything from being closely involved in supporting the organisation's business strategy to tightly managing critical business functions like employee payroll, expenses, accounts payable and billing.
KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services.
Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable.
Our work is often complex, yet our vision is simple : to be the clear choice for our clients, for our people and for the communities we work in.
Overall purpose of the job
To work on a busy helpline, supporting all staff in UK based offices on the use of KPMG’s core Finance and Engagement Management systems.
The helpline is contactable from Monday to Friday between 8.30am and 6pm and operates a staff shift system that currently rotates through weekly shifts of 8.
30-4.30, 9-5, 9.30-5.30 and 10-6 with a 1 hour lunch break, but this shift pattern is subject to change.
Main duties and responsibilities
The Helpline Administrator faces a steep learning curve as a new joiner and the following tasks and skills would be required after on-the-job training :
Discussing possible workarounds and following up solutions, as required
Key aspects :
The role of the Helpline Administrator is a high profile one. The Finance & EM Helpline is the front line for UK Finance and must remain professional and courteous at all times.
Those applying to join the team should possess the following qualities :
Our employees have many varied work schedules to suit their individual needs!
Our intelligent working options range from role sharing and flexible start and finish times, to home working and more informal arrangements agreed within teams.
Check out examples of KPMG employees enjoying different working patterns on our website and please do share your own individual requirements with us.
Applying with a Disability
As a member of the Business Disability Forum we're committed to ensuring a great experience for colleagues with a disability.
Should you be successful after the initial application stage, please discuss any adjustments that you may require with your recruitment contact.
KPMG's commitment to diversity
We are proud of the value we place on individuality. We want you to bring your full self to work and maximise your potential.
KPMG is a place where everyone can thrive, whatever their gender, ethnicity, disability, sexual orientation and socio-economic background.
Policy for Agencies
KPMG has a commitment to sourcing candidates directly and as such we do not accept speculative CV’s from agencies. Please check here to see our policy on agencies : Policy