EDI Analyst
Uxbridge, Grea, GB
4d ago

Hasbro European Services provides various services to Hasbro business units in Europe and the Middle East and Africa.

Job Title : EDI Analyst

Department :

Hasbro European Services Global IT / UK Office

Reports to :

Senior Applications Developer - EDI

Main Purpose of role :

Hasbro European Services provides various services to Hasbro business units in Europe and the Middle East and Africa including Hasbro SA’s distributors in Europe and Russia and other Hasbro Distributors in the Region (the Distributors).

The EDI Analyst will provide the following services :

  • Responsible for providing day to day support for EDI applications including :
  • reviewing the daily EDI logs
  • Investigating & addressing any EDI issues in a timely manner.
  • Logging support tickets with Open Text manages services as necessary.
  • Responsible for requesting the implementation of new EDI Trading Partners or additional messages for existing Trading Partners which includes providing :
  • Correlation mapping packs
  • Setting up new Partner Profiles
  • Providing initial test data
  • Responsible for the testing & validation of new EDI messages and obtaining approval from stakeholders both external & internal.
  • EDI applications are critical to on-going business operations with our key customers.

    Specific Responsibilities / Tasks :

  • Monitor EDI processes for exceptions and errors to ensure timely resolution of any issues
  • EDI traffic in 3rd party OpenText GXS Managed Service Solution
  • EDI processes in SAP
  • Internal Hasbro Helpdesk Tickets
  • EDI Support Mailboxes
  • Analyze and resolve errors in collaboration with IT, appropriate internal business stakeholders, Hasbro EDI partners : Opentext, Korus Russia, IDEA Turkey, our customers, and their EDI providers
  • Provide support as the first point of contact for European EDI for internal and external customers
  • Collaborate on and initiate process improvements to avoid reoccurring issues
  • Setup EDI configuration in SAP
  • Analyze and execute EDI change requests
  • Hasbro internal enhancement requests
  • OpenText Change Requests
  • EDI change requests with Korus & IDEA
  • Document work progress and results
  • Key Relationships :
  • Internal
  • Internal
  • Senior Applications Developer - EDI
  • Applications Development Team
  • Internal business stakeholders
  • External
  • Key Customers
  • EDI Provider
  • Qualifications and experience required :

  • Degree in Business and / or Computer Science or relevant technical experience
  • Proven experience in either an Application Developer role or a supporting business function
  • SAP experience relating to EDI parameters and interfaces
  • In-depth experience of EDI formats used in Europe, such as :
  • as well as messages :

  • Experience of SAP Order-to-Cash business process Master data, Order, Delivery & Invoice processing
  • Qualifications Desirable :

  • Experience of OpenText GXS products or other similar products
  • Experience of working with a managed service provider
  • Ability to develop and evaluate alternative technical solutions to best meet the needs of the business
  • Basic understanding of programming and systems development
  • Basic understanding of SAP ABAP programming language
  • Knowledge and Skills Required
  • Knowledge of SAP Idoc interfaces and EDI transactions
  • Understanding of EDI mapping
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Flexible and adaptable in regard to learning and understanding new technologies
  • Ability to develop and execute task specific project plans with minimal supervision
  • Behaviors / Competencies Required

  • Strong communication skills within an International team
  • Strong analytic and problem-solving skills
  • Ability to work independently and manage time effectively
  • Ability to always behave in a way that demonstrates and promotes the values, image and reputation of the organization
  • Excellent active listening skills
  • Team player
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