Tuition Co-ordinator
Sugarman Education
2d ago

Do you have great customer service skills, love a challenge and want to join a team where you are truly valued? Read on

Affinity Workforce Solutions is seeking a Tuition Co-Ordinator to join our team and work in our vibrant Birmingham office.

As a Tuition Co-Ordinator, you will be the first point of contact for tutors, schools and customers and will play a pivotal role in ensuring the day-to-day running of the systems.

This is a brand-new role, ideal for someone eager to learn and happy to work independently and as part of a wider team.

The benefits of working at Affinity Workforce Solutions :

  • Competitive pay
  • Service-related annual leave
  • Progression & development opportunities
  • Staff parties and annual conference
  • The role & responsibilities of the Tuition Co-Ordinator are :

  • Interact with tutors and customers be first-line support for any issues and queries
  • Review tutor profiles when added and audit
  • Promote the platform to prospective tutors via social media platforms
  • Interact with candidate base looking to offer them tutoring opportunities
  • Run regular training sessions for tutors on how to use the online classroom detailing functionality available to the tutor
  • Resourcing of suitable candidates to join our tutor pool
  • Ensure all tutors are compliant in line with KCSIE
  • Manage direct award and presentation requests via the tutoring portal
  • Manage timesheet process within the tutoring portal
  • Support in the upload and booking and pupil data to the online booking tracker
  • Ensure student feedback is being left after sessions have been completed by tutors
  • Sounds good? Click apply now!

    Affinity Workforce Solutions is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

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