Destinations : France and Austrian ski resorts
We are actively seeking a Head of Chalet to come work in our superb chalet hotels located in top European ski resorts.
As Head of Chalet you’ll have the opportunity to gain a fantastic understanding of this industry through its varied, cross-platform role.
Working with the Hotel Manager you’ll be responsible for managing and developing a team of up to eight staff in their housekeeping duties.
Maintain and monitor a high level of cleanliness in all areas of your hotel and off-site accommodation throughout the season
Manage and motivate your chalet and laundry team
Prepare staff rotas, distribute tasks effectively
Assist with chalet duties and restaurant service when required
Continuously monitor the housekeeping records to ensure issues are rectified
Guarantee sufficient beds / cots allocated to rooms to accommodate guests
Ensure guest rooms are presented on transfer day to the specified standards
Assist guests with all their requirements, problems and difficulties
Manage linen stock and laundry room
Order cleaning materials, receive and check deliveries to ensure accuracy
Supervise washing and pressing standards
Plan and implement on-going training programmes
Work to budget, manage stock control levels
Duty Manager as and when required
Abilities and skills
Hard working with a hands on’ approach
Present a can do’ attitude
Ability to work individually or as part of a team
Confident and professional with a calm friendly demeanour
Strong leadership skills
Previous management experience in housekeeping or guest relations
Positive, flexible attitude
UK / EU Passport holder
UK National Insurance Number
UK bank account
Package and benefits
Return travel to / from UK
Discounted drinks and beauty treatments (dependent on resort)
Lift pass, ski equipment hire and discounted lessons for beginners
Holiday concessions for friends and family
A competitive salary
Opportunity to work year-round
About Mark Warner
Mark Warner specialise in superb activity holidays to top ski resorts in Europe and beautiful beach locations in the Mediterranean.
Our holidays are perfect for everyone from families, singles or couples to groups of friends.
With 40 years’ experience we have grown into one of the most highly regarded independent travel companies in the UK. We have received numerous accolades and are very proud to have recently been voted Best Family Tour Operator, Best Activity & Adventure Operator, Best All Inclusive Operator’ and to win silver for Best Ski Operator’.