IT Support Engineer
Le Meuirce
United Kingdom
13d ago

Hotel

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it.

It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation.

Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

As an employee, you are expected to provide our guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery.

Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

Our company values are the fundamental spirit on how we reach our goals. As an ambassador of Dorchester Collection you will be entrusted with our values and expected to further enrich our We Care culture : Passion -

Personality - Respect - Working Together - Creativity

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

Division & Department

Administrative & General - Information Technology

Position Overview

To provide consistent and outstanding IT services to key stakeholders consisting of colleagues, clients, Dorchester Collection corporate office and suppliers, ensuring a rapid response rate

Essential Functions & Physical Requirements

  • To provide IT service to users Internal and Dorchester Collection global office colleagues
  • To provide IT service to 3rd Parties Internal Clients and Suppliers
  • To act as a team player and provide effective communication with all key stakeholders
  • Help maintain uptime on specific systems as outlined by agreed Service Level Agreements
  • Covering the 3 UK Sites
  • Qualifications and Desirables

  • Strong experience in similar 5 star establishment or Head office
  • Demonstrable experience in an IT Support or operational support role
  • Required technical or operational knowledge needed to perform the job
  • Additional desirable technical or operational knowledge
  • Benefit Package

  • Very generous Employee Introductory Scheme offered, up to £750
  • World-class training and development
  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants within Dorchester Collection
  • You will be able to participate in a variety of social events and Corporate
  • Social Responsibility activities throughout the year
  • Fantastic pension scheme
  • Meals provided while on duty
  • Uniforms provided or complimentary dry-cleaning
  • English language workshops provided free of charge
  • UK resident card loan
  • Location

    53 Park Lane, Mayfair W1K 1QA London

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