Customer Service
Aspinal of London
Fernhurst, GB
4d ago

Luxury fashion lifestyle brand, Aspinal of London, are hiring for new Team Members in our customer services team in Haslemere.

At Aspinal, we do things differently. We believe in creating the most amazing experiences for both our customers as well as our team members.

Requirements

As a Customer Services Advisor you are much more than the first point of customer contact for Aspinal of London’s various sales channels : you are our Brand Ambassador, responsible for ensuring that every interaction on our virtual sales floors exceeds our customers’ expectations.

Working to team sales and satisfaction targets, you will ensure that you leverage every customer interaction into a potential sales opportunity, but most crucially own the customer experience from order through to delivery and aftercare.

As a team player, you will support your Customer Service co-workers, provide excellent customer service and resolve issues on a daily basis, and lead by example during every customer interaction.

Benefits

There's plenty of them...

  • Comprehensive training and induction
  • Competitive Salary
  • Generous staff discount scheme
  • Constant training, coaching and mentoring
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