Senior Quality Control Manager
Charlotte Tilbury
London, England, United Kingdom
6d ago

The Role :

As part of the Charlotte Tilbury Quality Team the Senior QC Manager is a key of driving the quality processes to ensure that Charlotte Tilbury products always meet or exceed our luxury requirements.

The main purpose of this Senior QC manager role is to ensure that all the product testing and current GMP guidelines of cosmetic and OTC products are met.

By working closely with internal stakeholders as Product Development, Packaging, Regulatory and external suppliers the role is essential to ensure the best quality in the development of our award -winning products is achieved.

Key Responsibilities :

  • Lead the quality related activities for new developments, working closely with NPD, Packaging and external suppliers.
  • Implement product stability & compatibility policies and minimum requirements for third party manufacturers to support the development of new and innovative formulations.
  • Liaise with product development managers to monitor stability and compatibility reports received from suppliers and provide general supervision and approval at the end of the study.
  • Implement and manage a risk assessment process for new projects introduction along with Product Development team.
  • Work with packaging development team, packaging suppliers and third party manufactures to ensure proper transit tests are carried out at a timely manner during development.
  • Ensuring management of nonconforming products, root cause analysis and corrective measures.
  • Work with Packaging Development team to provide, and manage, defect range-boards for third party manufacturers.
  • Ensure the TPM bulk and finished product specifications are in place and in compliance with established SOPs, specifications, and test methods.
  • Review Certificates of Analysis, batch production records and other QC documentation from filling trials and first productions.
  • Ensure Charlotte Tilbury finished product specification for new products are in place.
  • Monitor the quality performance of suppliers and drive quality improvements.
  • Implement of quality defects standards and supervise quality control inbound checks at relevant warehouses
  • Perform quality and technical audit to third party manufacturers according to the annual audit plan.
  • Lead all investigations into quality failures during development and first productions and drive root cause identification and follow-up actions
  • Support to Regulatory Team on adverse reactions and cosmetovigilance process
  • Provide training as needed
  • Other assignments within the Global Quality remit as needed by the business
  • Some travel to production sites may be required
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